Supervisor II, Production; TC

Production Supervisors

Confluent Medical Technologies is a financially sound and rapidly growing medical device company dedicated to working collaboratively with our clients, taking their projects from rapid prototyping to high-volume production. Our unparalleled technical expertise, proven track record, and alliance with our clients have allowed us to perfect the process necessary to deliver world-class medical devices through innovation in material science, engineering, and manufacturing.

Our core capabilities include nitinol components and tubing, balloon-expandable stents and catheters, complex catheters, biomedical textiles, and high-precision polymer tubing. We pride ourselves on our position as leaders in the medical technology sector and are driven by a passion to create products that our clients have imagined for their own customers.

At Confluent, we are committed to our values of teamwork, innovation, responsibility, integrity, leadership, and customer focus, and we invest in a team that represents these values. Each member of our team plays a fundamental role in delivering life-saving medical devices through innovation in material science, engineering, and manufacturing. We are the most reliable partner in the medical device industry, achieved through an organization focused on safety, efficiency, and customer satisfaction.

We are looking for Production Supervisors for the night shift M-F 10pm-6am to join our team in Costa Rica and support the ramp-up of our production lines in a 24/7 operation.

The essential functions and responsibilities include the following; additional responsibilities may be assigned:

• Lead daily operations and personnel activities to ensure efficiency, effectiveness, and proper production training.
• Manage performance, including coaching, development, and performance evaluations.
• Assume full responsibility for personnel leadership, including hiring, onboarding, workforce planning, and labor relations.
• Ensure compliance with company policies, HSE, and Quality Management System (QMS) requirements.
• Execute production plans by setting priorities, allocating resources, monitoring performance, and resolving operational issues.
• Maintain quality, safety, and operational standards in the production environment.
• Lead continuous improvement initiatives and participate in Lean Manufacturing activities.
• Drive the implementation of corrective actions derived from audits and operational findings.

Leadership Scope:
Provides direct leadership through motivation, direction, coaching, performance evaluations, and feedback to assigned teams.

Supervised Positions:

• Production Operators I, II, III
• Manufacturing Leaders
• Production Clerks
• Training Facilitators
• Training Coordinators

Education and/or

Experience:

• Bachelor’s degree in Business Administration, Industrial Engineering, or a related field.
• Minimum 4 years of relevant experience in manufacturing or production environments.
• Minimum 2 years of experience in leadership or supervisory roles.
• Experience in the medical device industry is preferred.
• Competent handling of computer tools, including email, record management, routine databases, word processing, spreadsheets, and basic data/graph reporting.

Other Skills and Capabilities:

• Strong leadership of self-directed teams with proven personnel management skills.
• Ability to audit operations, identify non-compliance, and lead corrective action plans.
• Solid knowledge of labor relations, labor laws, manufacturing methods, production planning, and assembly operations.
• Strong understanding of production and quality systems, including JIT, CFM, and continuous improvement methodologies.
• Effective written and verbal communication skills, with the ability to engage teams and stakeholders.
• Strong problem-solving, analytical, and decision-making skills in dynamic and low-standardization environments.
• Ability to interpret and execute technical, procedural, and operational instructions in multiple formats.