Printer Technician

Technical Support Onsite
- Vienna, VA

Responsibilities

Produce and deliver high volume scheduled and on demand print projects

Receive print production work orders, analyzing size, complexity, and finishing requirements, prioritizing to ensure orders are completed in a time efficient manner and deadlines are met

Consult with leadership daily on production schedules and make necessary adjustments to ensure project deadlines are met

Electronically access and run print ready files, utilizing most appropriate materials and processing equipment for production

Provide print layout support by utilizing applicable print imposition technology programs to arrange print layouts that best optimize print production efficiencies and resources; utilize established processes to determine and operate appropriate equipment to produce digital or hard proofs for client approval prior to final production

Ensure quality standards are met during all stages of work in process, ensuring accuracy, production schedules and cost efficiencies are met; escalate issues as needed

Identify errors and problems and take appropriate corrective action; escalate recurring workflow or operational issues to management

Validate packaging of finished projects for shipping, inspecting packaging and ensuring the completion and accuracy of all supporting documentation

Develop and maintain a working knowledge of applicable printing and bindery services through conferences, seminars and continued education

Maintain Print Operations printer/bindery equipment and supplies; perform scheduled daily, weekly and monthly routine maintenance

Provide and maintain a clean, efficient and safe working environment at all times

Diagnose and troubleshoot equipment problems; complete minor repairs if appropriate, consult with leadership when equipment service calls are needed

Complete weekly inventories using word processing, spreadsheet software and consult with leadership to ensure essential materials and supplies are readily available for print production and equipment maintenance

Log and report meter readings daily when assigned

Serve as mentor/trainer and provide guidance and assistance to team members; serve as technical resource to team to ensure the proper processing and set-up of bindery assignments

Operate material handling equipment and other non-bindery equipment needed for supporting tasks within Print Operations

Monitor recurring workflow or operational issues and escalate to management

Responsible for powering down equipment daily and ensure all tools are put away at the end of each work shift

Perform other related duties as assigned

Requirements

Experience operating and maintaining various bindery equipment

Working knowledge of printing related bindery functions

Ability to interpret printing specifications and implement verbal directions

Effective interpersonal, verbal and written communication skills

Effective organizational, planning and time management skills

Ability to work independently, handle multiple tasks, and set priorities

Ability to work independently and in a team environment

Effective skill exercising initiative and using good judgment to make sound decisions

Effective skill interpreting and applying oral and written instructions

Ability to measure up proof sheets to verify trim and fold margins

Effective skill with Adobe Acrobat, Microsoft Suite, and associated programs

Ability to merge color copies or tabs into text copies using special equipment functions