Senior Billing and Collections Clerk

Senior Billing and Collections Clerk

Location: Dulles, VA, US

Reporting to the Accounts Receivable Manager of North America, a Shared Service department, the Senior Billing and Collections Clerk is a full‑time, hybrid role located in Dulles, VA. The position is responsible for the generation and distribution of customer invoices, monitoring payments, ensuring accurate and efficient billing processes, and meeting customer collections within terms.

• Associate’s degree in Accounting or Finance or related field and at least three (3) years of experience in billing and collections or an equivalent combination of education and experience.

• Familiar with standard accounting concepts, practices, and procedures.
• Experience with SAP/S4
  
  Hanna Accounting or other ERP accounting software packages.
• MS Excel skills.
• Previous experience with Vertex sales tax software is a plus.
• Ability to work in a hybrid team environment.
• Previous experience working for a multinational corporation is a plus.
• Strong written and verbal communication skills; able to work with all levels of management and customers.
• Strong attention to detail.

• Performs general duties on customers’ accounts to ensure efficient, prompt, and correct billing and payment.
• Processes G+D group affiliate invoices within inter‑company deadlines and reconciles affiliated accounts to the general ledger.
• Assigns general ledger account number for manual invoices for proper distribution.
• Processes inter‑company payment information using Excel spreadsheets.
• Processes invoices for large customer accounts using EDI.
• Collects and consolidates billing information, confirms approval, and composes data for Excel spreadsheets.
• Monitors all customer accounts for non‑payment, short payment, and/or delayed payment.
• Coordinates customer billing and collection activities; prepares and sends invoices and statements for collection efforts, monitors payment, and generates routine reports.
• Prepares customer late fee calculations using Excel.
• Communicates by phone and email to existing customers on past‑due invoices; researches and answers inquiries; updates customer account information as needed.
• Investigates and reconciles customer discrepancies and account transaction issues, escalating invoicing and payment concerns.
• Verifies validity of account discrepancies by collaborating with internal stakeholders.
• Maintains detailed records on delinquent customer accounts and participates in monthly accounts receivable meetings.
• Researches sales and use tax issues.
• Processes credit card payments.

Giesecke+Devrient Mobile Security America, Inc. is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity.