Senior Billing and Collections Clerk

G+D makes the lives of billions of people around the world more secure. We shape trust in the digital age with built‑in security tech in three segments:
Digital Security, Financial Platforms and Currency Technology. We have been a reliable partner for our customers for over 170 years with our innovative solutions for Security Tech! We are an international technology group and traditional family business with over 14,000 employees in 40 countries. Creating Confidence is our path to success.

Trust is the basis of our collaboration within G+D. We are the reliable partner for all challenges resulting from the Internet of Things. We offer a complete connectivity portfolio for mobile network operators, automotive manufacturers, technology companies such as chip and module manufacturers as well as transport and logistics providers. Our portfolio includes highly secure solutions in the area of connectivity & IoT, from classic SIM, eSIM and iSIM, to the associated embedded operating systems and life‑cycle management, through to services for global connectivity and IoT solutions.

Do you want to actively shape the digital transformation with us?

Reporting to the Accounts Receivable Manager of North America, a Shared Service department, the Sr. Billing and Collections Clerk is a full‑time, hybrid role located in Dulles, VA. The position is responsible for the generation and distribution of customer invoices and monitoring payments for the Giesecke+Devrient Americas group of companies. It also guarantees accurate and efficient billing processes and financial close, and ensures customer collections are met within terms by monitoring customer payment terms and status.

• Associates degree in Accounting or Finance or related field and at least three (3) years of experience in billing and collections or equivalent combination of education and experience.

• Familiar with standard concepts, practices, and procedures of Accounting.
• Familiarity with SAP/S4
  
  Hanna Accounting or other ERP accounting software packages.
• MS Excel skills.
• Previous work experience with Vertex sales tax software would be a plus.
• Ability to work in a hybrid team environment.
• Previous experience working for a multinational corporation would be a plus.
• Requires maturity and experience to work with all levels of management, employees, and customers with good written and verbal communication skills.
• Strong attention to detail.

• Performs general duties on Customers’ accounts to ensure efficiency, prompt, and correct billing and payment of accounts.
• Process G+D group affiliate invoices within the inter-company deadlines and reconciles affiliated accounts to the general ledger.
• Assign general ledger account number for manual invoice for proper distribution to accounts receivable sub‑ledger.
• Process inter-company payment information using Excel spreadsheet.
• Process invoice for large customer account using an EDI function.
• Collect and consolidate billing information, confirm approval, and compose data for Excel spreadsheet for large customer accounts.
• Monitoring all customer accounts for non-payment, short payment, and/or delayed payment.
• Coordinate customer billing and collection activities. Prepare and send invoices as well as statements to facilitate collection efforts. Monitor payment and generate routine report.
• Prepare customer late fee calculations using Excel.
• Correspond by phone and email to existing customers on past‑due invoices. Research and answer customer inquiries. Update customer account information as needed.
• Investigate and reconcile customer discrepancies and account transactions, including corresponding with the customer regarding reconciliation of the transactions. Escalate customer invoicing and payment concerns.
• Verify validity of account discrepancies by collaborating with internal stakeholders.
• Keep detailed records on delinquent customer accounts and participate in the monthly accounts receivable meeting.
• Research sales and use tax issues.
• Process credit card payments.