Accounts Receivable Clerk

Cardinal Home Center is a local, fourth-generation family-owned business serving builders, contractors, and homeowners throughout Central Virginia. For more than 30 years, our team has provided quality building materials, knowledgeable service, and practical solutions for projects of all sizes.

We offer competitive pay and benefits in a flexible, family-oriented work environment.

Location: Madison, Virginia

Job Type: Full-Time

Pay: $19–$24 per hour

Cardinal Home Center is seeking an experienced Accounts Receivable Clerk to join our Accounts Receivable team at our corporate office in Madison, Virginia.

The ideal candidate is detail-oriented, organized, dependable, and comfortable communicating professionally with customers and team members. This position supports invoicing, payment processing, customer account reconciliation, collections, reporting, and day-to-day Accounts Receivable operations.

Previous Accounts Receivable and collections experience is required. Building industry experience is preferred.

Invoicing

• Verify, generate, and issue accurate customer invoices for multiple locations
• Confirm billing details and purchase order information
• Ensure invoices are completed accurately and on time

Account Maintenance and Payment Processing

• Post incoming payments, including checks, ACH, wire transfers, and credit card payments
• Apply payments accurately to customer invoices and accounts
• Respond to customer account inquiries
• Reconcile customer accounts and resolve billing errors, short-pays, and unapplied cash
• Cross-train with the AR team on cash deposits and daily cash sheets

Collections

• Assist with managing Accounts Receivable aging as needed
• Monitor aging reports and contact past-due customers by phone or email
• Follow up on overdue invoices to support consistent cash flow
• Assist the Credit Manager with certified documents and collection-related follow-up

Reporting and Records

• Cross-train to provide backup support for monthly customer statements
• Maintain accurate and organized customer account records
• Assist with filing, scanning, and maintaining Accounts Receivable documentation
• Assist the Office Manager with the credit application program as needed

• Previous Accounts Receivable and collections experience required
• Intermediate proficiency in Microsoft Excel
• Proficiency in Microsoft Office
• Strong attention to detail and accuracy
• Strong organizational and time-management skills
• Effective written and verbal communication skills
• Customer service and conflict-resolution experience
• Strong problem-solving skills and sound judgment
• Ability to remain professional when handling customer concerns or difficult conversations
• Ability to work independently and collaboratively
• Building industry experience preferred

Cardinal Home Center offers:

• Health insurance
• Dental insurance
• Vision insurance
• Disability insurance
• Life insurance
• Paid holidays
• Paid time off
• Employee discount

Pay Range: $19–$24 per hour