Lead Dental Receptionist

We’re looking for a warm, energetic, and organized Dental Front Desk Receptionist to help ensure the smooth day-to-day operations of our practice. If you have a friendly personality, organization, a passion for patient care, and thrive in a fast-paced, team-focused environment, we’d love to meet you!

• Oversee daily office operations to ensure efficiency and a positive patient experience.

Manage patient scheduling, billing, and insurance claims.

• Supervise and support front desk and administrative staff.
• Maintain compliance with dental regulations, policies, and HIPAA guidelines.
• Handle financial transactions, including accounts receivable and payable.
• Coordinate with dentists and clinical staff to optimize workflow.
• Manage office inventory and supplies.
• Address patient concerns and ensure excellent customer service.
• Manage our phone system—answering calls, transferring to the right team member, and taking clear, accurate messages.
• Schedule and confirm appointments while keeping the office calendar organized and up to date.
• Check patients in and out, ensuring all forms and records are completed accurately.
• Handle incoming and outgoing mail, emails, and other correspondence promptly.
• Assist patients with billing questions and insurance related inquiries.
• Maintain patient records with accuracy and confidentiality.
• Keep the reception area clean, organized, and welcoming at all times.
• Help with other administrative tasks to support the smooth operation of the practice.
• Creating Treatment Plans
• Verifying Insurance Eligibility

• Strong communication and customer service skills, especially over the phone.
• Prior experience as a dental office receptionist preferred.
• Proficient with VOIP phone systems.
• Excellent time management and multitasking abilities.
• High attention to detail for accurate scheduling and recordkeeping.
• Ability to work independently while being a supportive team player.
• 5 years previous experience in the dental field
• Knowledge of dental codes and procedures
• Knowledge of dental billing, insurance processing, and scheduling
• Strong leadership and team management skills.
• Excellent communication and customer service abilities.
• Proficiency in Microsoft Office Suite and general office technology.
• Ability to multitask and maintain a professional, organized workspace.

• Generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match
• Career development and growth opportunities to support you at every stage of your career
• A fun and supportive culture that encourages collaboration and innovation
• Opportunity to connect with patients and make a positive impact every day.
• Handson training to grow your skills and advance your career.
• Be part of a practice that values compassion, professionalism, and teamwork.
• Competitive pay based on experience.

Join our team as an experienced Dental Front Desk Receptionist and help us create a welcoming, stress-free experience for every patient—one smile at a time!