Library Clerk; Circulation

Responsible for performing paraprofessional responsibilities in the Circulation section of the Library.

• Perform a variety of clerical tasks assisting library patrons and maintaining library materials and records, including checking library materials in and out, collecting overdue fines, shelving materials, and providing limited reference assistance.
• Check library materials in and out, register patrons, update patron records, prepare daily automated reports, and count money in cash drawers.
• Answer telephone inquiries, provide information or refer callers to appropriate officials.
• Takes requests for reserved materials; acts on computer reports of outdated holds; contacts patrons regarding items returned with missing materials or damages; applies determined charges to patron’s records.
• Assist patrons in the use of library equipment such as computers, copiers, and related equipment.
• Collect money for Friends of the Library items, collect money from copiers, and perform a daily cash count report.
• Read shelves, collect requested items, and pull expired holds.
• Assist with statistical record keeping.
• Assist with training and supervision of less experienced workers.
• Oversee pages and community service workers when supervisor is unavailable.
• Close and lock the building at the end of the workday.

• Any combination of education and experience equivalent to graduation from high school.
• Successfully complete pre‑employment checks, including criminal history and background checks.
• General knowledge of PCs, Windows, MS Office products, and the Internet.
• General knowledge of standard office practices and procedures.
• General knowledge of basic mathematics (addition, subtraction, multiplication, and division).
• General knowledge of business English, depending on the particular assignment.
• Some knowledge of procedures and practices common to a public library system.
• Some knowledge of record keeping and reporting.
• Attention to detail.
• Ability to assist patrons in a tactful and courteous manner both in person and on the telephone.
• Must be able to work a continual floating schedule as needed.
• Must be able to work nights and weekends when required.
• Must be physically able to operate a variety of machinery and equipment including computers, typewriters, copiers, calculators, etc.; lift up to 25 pounds occasionally; push library carts frequently; stoop and bend; climb onto step stools when shelving materials; stand frequently at the circulation desk; grip when writing with pen or pencil and when using a mouse while on the computer.