Adult Education Program Support Tech

Job Description

Reynolds is one of the largest community colleges in Virginia and serves Virginia’s capital city and five nearby counties. Annually, our four campus sites serve approximately 13,000 credit students and provide training for 7,400 students through the Community College Workforce Alliance. Reynolds is committed to hiring and retaining a racially diverse, culturally competent staff at all levels of the organization who reflect the demographics of our students.

We also believe in providing an ongoing investment in our faculty and staff to deepen their skills and competencies to serve the full range of our student population.

The CCWA Adult Education Program Support Technician provides comprehensive administrative and clerical support to the Adult Education program, ensuring the efficient day-to-day operation of the office. This position serves as a primary point of contact for students, staff, and community members by greeting visitors, answering inquiries, and providing exceptional customer service. Responsibilities include maintaining confidential student and personnel records, processing payroll and leave documentation, preparing correspondence, reports, and statistical data, managing calendars and schedules, coordinating travel arrangements, maintaining office supplies and equipment, and supporting data entry and record‑keeping functions.

The Program Support Technician utilizes various computer applications and databases to track information, generate reports, and maintain accurate records while ensuring compliance with organizational procedures and confidentiality standards. The ideal candidate is highly organized, detail-oriented, adaptable, and able to manage multiple priorities independently while maintaining strong communication and interpersonal relationships with diverse stakeholders. Additional duties may be assigned to support the goals and mission of the Adult Education program.

May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

• General knowledge of business office procedures, practices, and office equipment.
• Adaptability and flexibility in responding to changing priorities and work demands.
• Ability to efficiently organize and prioritize assignments.
• Proven ability to manage multiple tasks and deadlines simultaneously.
• Ability to work independently with minimal supervision.
• Demonstrated tact, sound judgment, and initiative in completing assignments.
• Excellent computer proficiency and ability to use office software effectively.

Travel between campuses as needed.

The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non‑merit factors.

The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.

VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I‑9 form and provide documentation of your identity for employment purposes.