Office Assistant - Patrol Unit Scheduler

SALARY

$18.60 - $23.25

Under general supervision, perform office and clerical duties in support of Uniformed and/or sworn duty personnel. Performs paperwork entry, timekeeping, and Law Enforcement database system entries and updates in accordance with federal, state, and local laws as well as Department policy and guidelines.

• Scheduling functions, including but not limited to:
• Performs a variety of administrative checks including but not limited to:
• General office duties, including but not limited to:
• Creates the patrol scheduling matrix to maintain officer scheduling.
• Schedules training for Patrol Officers
• Entry of the scheduled time after annual bid into the timekeeping system.
• Ensures compliance and adherence to attendance and overtime policies and directives.
• Maintains communications with supervisors and officers to resolve scheduling issues.
• Maintain and distribute the Unscheduled Leave Audit Report.
• Maintain and distribute the Daily Briefing sheet.
• Learn, Use, and maintain department scheduling coding standards and practices.
• Keep, file, and maintain supporting scheduling documentation.
• Update and distribute all scheduling updates and changes in an expedient manner.

• On a nontypical basis, may perform other additional duties not listed in this description that are in alignment with the scope of essential job functions.

Knowledge,

Skills and Abilities

Required

• Knowledge of business English, spelling, grammar, and punctuation.
• Knowledge of office and administrative practices and procedures.
• Skill in using PC Software including current Microsoft Office Suite of applications at an advanced level.
• Skill in communicating professionally and tactfully with other city employees and the public by oral and written means.
• Skill with organization and attention to detail.
• Skill with advanced MS excel use and functions.
• Ability to exercise discretion and independent judgment utilizing knowledge of the organization’s policies.
• Ability to work independently under general instructions.
• Ability to perform a variety of physical skills including but not limited to filing, pulling, seeing, sorting, squatting, standing, stooping, twisting body, typing, walking, and writing.
• Ability to operate a variety of office equipment including but not limited to PC, telephone, calculator, scanner, and copier.
• Ability to prioritize deadlines and tasks.
• Ability to learn new systems and procedures quickly.
• Ability to research and analyze information to identify trends and patterns.
• Ability to maintain confidentiality and work with sensitive information.
• Ability to de-escalate potentially adversarial situations.

• High school diploma or equivalent
• Two (2) years of experience in a clerical or administrative support role

Knowledge, Skills, and Abilities

• Knowledge of Law enforcement scheduling principles and practices.
• Knowledge of Police Department policies and procedures related to attendance, leave, and scheduling.
• Knowledge of Law Enforcement Resource Management System (LERMS).
• Knowledge of Timekeeping and payroll processes.

• College coursework in Criminal Justice, Law Enforcement Administration, or related field a plus.
• Experience in a law enforcement or legal setting.
• Experience Office scheduling
• Experience with performing administrative checks, such as driver's license verification and background checks.

• Criminal Background Check

City of Arlington is an Equal Opportunity Employer.