Human Resources Office Associate

Our outstanding teachers, support staff members and leaders are top-notch educators whom others seek to emulate, and quite simply – we would like for you to consider joining us.

The Human Resources Office Associate provides clerical support to the Chesterfield County Public Schools (CCPS) Department of Human Resources (HR), and assists with various recruitment and applicant processes. This position performs moderately complex work under immediate supervision and requires coordination with others as necessary. Frequent contacts are made both within and outside the organization.

• Screens visitors, telephone calls, and the HR email domain, responding to general inquiries and problem-solving within established guidelines and procedures
• Reroutes inquiries to others, as appropriate
• Coordinates and serves as the point-of-contact for the online scheduling process for all recruiting events, including securing facility reservations, requesting specific arrangements (rooms, times, and available resources), and handling issue resolution concerns with the scheduling process
• Assists job applicants with the online application process, as needed
• Provides data entry support following job fairs, ensuring that all paper applications are properly entered into the division’s online platform
• Assists HR staff with facilitating the in-person background check process, ensuring applicants are properly guided through the process
• Provides general clerical assistance to HR staff, including word processing, copying, collation, filing, sorting, and distributing mail
• Maintains records related to inquiries, event scheduling, and other related areas, as requested
• Performs other related duties, as required

This position has no budgetary responsibilities.

Prepares a variety of reports related to assigned duties, as requested

Operates computer, copier, fax machine, scanner, telephone, and other general office equipment

This position has regular contact with all levels of the organization as well as the general public in order to provide information.

This position does not supervise or provide work direction to others.

Independent decision-making is used when concerns or questions arise that can be solved using the department’s established procedures. The supervisor’s approval is recommended with unusual or complex concerns and inquiries.

This position does not have any formal policy-setting responsibilities.

The physical demands described here represent those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to lift, support, handle, or feel objects, tools, equipment and/or controls;

reach with hands and arms; and talk and hear. The employee is occasionally required to stand, walk, sit, climb or balance, and stoop or kneel. Specific vision abilities required by this job include close vision, distance vision, depth perception, and the ability to adjust focus.

The employee regularly works in an office setting. The noise level is typically quiet to moderate.

• Working knowledge of typical office practices, procedures, and equipment
• Demonstrated proficiency in standard English grammar, punctuation, basic computational arithmetic, and keyboarding
• General knowledge of public education, the school division, and the community
• Demonstrated ability to…