Operations & Systems Manager, Corporate and Foundation Relations

Working Title: Operations & Systems Manager, Corporate and Foundation Relations

State Role

Title:

Administrative and Office Specialist III

Position Type: Full-time Staff (Classified)

Position Status: Full-Time

FLSA Status: Non-Exempt:
Eligible for Overtime

College/Division: Development

Department: 100495 - Corp and Foundation Relations

Pay Band: 3

Pay Rate: Pay Range

Specify Range or Amount: $45,000 - $47,000

Is this a JMU only position? No

Is this a grant-funded position? No

Is this a Conflict of Interest designated position? No

Beginning Review Date:06/26/2026

At James Madison University (JMU), we’re more than just a publicly funded institution — we’re a vibrant, welcoming community located on a stunning campus where innovation, collaboration, and personal growth thrive. Our mission is to prepare students for a bright future, and we believe that starts with supporting the people who make it all possible: our employees.

We offer a comprehensive benefits package designed to support your professional journey and personal wellbeing:

• Generous Leave:
  Enjoy paid vacation, sick leave, parental leave, community service leave, and 19 paid holidays annually.
• Comprehensive Health Coverage:
  Access high-quality health insurance options that fit your needs.
• Retirement Options:
  Plan for your future with retirement benefits through the Virginia Retirement System.
• Employee Well-Being:
  Our Balanced Dukes program promotes wellness and work-life integration through resources, events, and support.
• Tuition Waiver Program:
  Advance your education with our tuition waiver program for undergraduate and graduate courses taken at JMU.

At JMU, we believe in Being the Change — and that starts with creating an environment where you can grow, contribute meaningfully, and feel supported every step of the way.

Discover what makes JMU a great place to work: bit.ly/JMUEmployment

The Operations & Systems Manager for Corporate and Foundation Relations is a member of the Philanthropy and Engagement division. The Operations & Systems Manager reports to the Senior Director of Corporate and Foundation Relations. All duties are carried out in accordance with the policies and procedures of Philanthropy and Engagement, the Development Office, and the Office of Corporate and Foundation Relations.

The Operations & Systems Manager provides operational leadership and infrastructure support for the Corporate and Foundation Relations unit, ensuring that the systems, data, and processes enabling corporate and foundation engagement are accurate, efficient, and aligned with institutional strategy. The Operations & Systems Manager serves as the primary administrator of the JMU Corporate Partnership Hub, supporting the platform’s growth as the central coordination point for engagement teams, relationship managers, and cross-campus collaboration.

The position also supports prospect development efforts, maintains data integrity across systems, and oversees operational processes that are foundational to the success and scalability of CFR’s work.

• Serve as the primary administrator for the JMU Corporate Partnership Hub (Microsoft Teams platform), including structure, permissions, organization, and ongoing maintenance.
• Ensure the Hub functions as the central system for coordinating corporate engagement activity across campus.
• Support Relationship Managers and engagement teams in effectively utilizing the platform for communication, tracking, and collaboration.
• Maintain consistency in how engagement teams document activity, manage opportunities, and share information.
• Participate consistently in engagement teams, providing operational support, ensuring alignment with Hub processes, and reinforcing consistent use of systems and tools.
• Identify opportunities to improve Hub usability, adoption, and effectiveness across the institution; flag gaps and recommend solutions to the Senior Director.

• Conduct prospect research for corporate partners and private foundations in close partnership with the Office of…