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Senior WFM Scheduling Analyst - Expert; Hybrid
Job in
Virginia, St. Louis County, Minnesota, 55792, USA
Listed on 2026-07-17
Listing for:
GEICO
Full Time
position Listed on 2026-07-17
Job specializations:
-
Business
Business Analyst
Job Description & How to Apply Below
GEICO is seeking a Senior Workforce Scheduling Analyst to translate forecasted demand into effective staffing plans within a complex contact center. You will lead scheduling discussions, optimize shift placement, and partner with Operations to meet service levels.
The role requires strong data-driven insights, stakeholder management, and experience with NICE WFM and reporting tools in a fast-paced environment.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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