Practice Manager - Fairlakes

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Employment Type:

Full‑Time. The pay range for this role is $73,395 — $106,016 annually. The pay range reflects a general hiring range for the area; the specific rate will be determined based on the candidate’s experience, skill level, abilities, and education, and may vary depending on location and schedule.

In partnership with the chief of staff, the Practice Manager plays a vital role in the hospital, managing day‑to‑day operations so the medical team can devote their time to delivering the highest quality veterinary care. Your medical practice management skills will be put to use to drive business results, and your people leadership skills will come into play as you develop associates and foster an engaging team environment.

Along with a team of knowledgeable pet health care experts, you’ll ensure that clients and patients have a positive experience when they visit the hospital. Through a professional relationship with other stakeholders, including the veterinary medical team, field leadership, our corporate headquarters and Pet Smart® associates (if applicable), you’ll help optimize the growth of both businesses.

• Interview, hire and develop associates.
• Evaluate the hospital’s processes, progress and productivity.
• Train associates on how to educate clients about Banfield’s Optimum Wellness Plans®, preventive care, pet health needs and hospital services.
• Educate associates on Banfield guidelines and practices.
• Budget and plan for the hospital.
• Support daily operations and staff.
• Schedule associates, coordinate time off and manage continuing education needs.
• Support overall mission of delivering high quality veterinary care.

Bachelor’s degree in business or a related discipline preferred, or an equivalent combination of education, training and experience that provides the required knowledge, skills and abilities.

Three years of related experience, including direct supervisory experience (hiring, associate development, etc.).

The foundation of our culture and approach to business is known as The Five Principles. They include Quality, Responsibility, Mutuality, Efficiency and Freedom. Additionally, Practice Managers have strong organizational, communication and interpersonal skills, a knack for problem solving, conflict‑management experience, and leadership and analytical know‑how.

• Comprehensive Medical, Dental, and Vision Insurance.
• Generous Retirement Plans (401(k) and Roth) with company match.
• Paid Time Off and Holidays.
• Top‑Tier Mental Health and Well‑Being Resources, including free coaching and counseling sessions.
• Associate Life Insurance (company‑paid) and Supplemental Life Insurance option.
• Company‑Paid Short‑Term and Long‑Term Disability.
• Flexible Spending Accounts (FSA).
• Health Savings Account (HSA).
• Paid Parental Leave for birth and adoption.
• Continuing Education Allowance for eligible positions.
• Back‑Up Child and Elder Care & Family Support Resources.
• Fertility and Family Building Support.
• Digital Exercise Therapy program.
• Voluntary Protection Benefits.
• Legal Plan covering a wide range of legal needs.
• Identity Protection services.
• Commuter Benefits.
• Three Free Optimum Wellness Plans for Pets.
• Exclusive Discounts on products and services.

We are a drug‑free, smoke‑free, equal opportunity employer. Banfield Pet Hospital® strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity and expression, age, genetic information, status as a protected veteran, or status as a qualified individual with disability.

Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location.