Manager, Product Management - GenAI Transformation; Business Cards & Payments

Manager, Product Management (PXDP
50)

Business Cards & Payments (BC&P) | Build the Future.

At BC&P, we bring a builder's mindset to work, just like the business owners we serve. Small businesses are a different kind of customer. They're the people turning ideas into opportunities, and opportunities into livelihoods. When we build for them, we build something bigger. That's why we have a high bar for quality. We own the work end to end, turning today's insights into tomorrow's results, together.

• We're relentlessly curious.
• We ask the hard questions.
• We make space for the best ideas to win.

Because that's how we create impact we can be proud of.

We are looking for a Product Manager with a demonstrated interest and aptitude for AI. While formal on‑the‑job experience with AI is a plus, we highly value candidates who have proactively incorporated AI into their personal projects, explored AI‑driven development environments (e.g., Cursor, Claude Code, Git Hub Copilot), or built automations using AI agents. Show us how you've used AI to learn, build, and solve problems beyond basic text generation.

This Product Manager will support the AI transformation for our Field Sales Organization within BC&P. In this role, you will focus on enabling GenAI‑powered experiences across the sales funnel, starting with the design and build of a horizontal foundation for shared, trusted context for AI applications. This platform will centralize and standardize data so downstream AI systems can reliably access and leverage it to generate insights and recommendations.

Additionally, you will own the end‑to‑end feedback loop strategy – ensuring AI outputs are systematically captured, evaluated, and fed back into the system to continuously improve model performance and retraining.

This role requires deep experience working with Generative AI systems, with a particular emphasis on building measurement for GenAI in production, designing feedback loop mechanisms, and operationalizing AI performance improvement at scale.

In this role, you’ll be expected to demonstrate proficiency in the following five key areas:

• Human Centered – Obsesses about internal and external customer needs to reimagine and innovate product solutions.
• Business Focused – Delivers game‑changing outcomes by focusing on leverage and execution excellence.
• Technology Driven – Leverages technology to deliver innovative and resilient solutions that enable both near‑term and long‑term value.
• Integrated Problem Solving – Identifies and resolves complex problems to deliver outcomes while mitigating product risks.
• Transformational Leadership – Leads cross‑functional teams to solve customer problems and drive organizational alignment.

• Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's or Master’s Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing.
• OR Bachelor's degree in any field and at least 3 years of Product Management experience.

• Experience translating business strategy and analysis into consumer‑facing digital products.

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full‑time annual salaries for this role are listed below, by location. These amounts represent the salary Capital One is willing to pay at the time of this posting. Salaries for part‑time roles will be prorated based on the agreed upon number of hours to be regularly worked.

McLean, VA: $164,800 – $188,100 for Manager, Product Management

New York, NY: $179,700 – $205,100 for Manager, Product Management

Richmond, VA: $149,800 – $171,000 for Manager, Product Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount…