Senior Dispensary Pharmacy Tech

Company Description

Ayr Wellness is a leading U.S. multi-state cannabis operator with more than 90 licensed retail locations across Florida, Massachusetts, Pennsylvania, Ohio, New Jersey, Nevada, Virginia, and Delaware. We cultivate, manufacture, and sell a broad portfolio of high-quality cannabis products, proudly serving both medical patients and adult-use consumers across our markets.

At Ayr, our strength lies in our people. We’re re‑imagining how we work across every part of our business, and we’re looking for builders and doers to roll up their sleeves and help shape what’s next. The cannabis industry is fast‑moving, complex, and full of opportunity. Together, we’re not only shaping a company, but also building the future of cannabis. At Ayr you’ll have the opportunity to make a lasting impact while growing your career alongside a company positioning itself for long‑term success.

The Senior Pharmacy Technician is a lead member of the dispensary team responsible for supporting safe, compliant, and efficient dispensing operations in accordance with Virginia Cannabis Control Authority (CCA) regulations, company policies, and the direction of the Pharmacist General Manager and Manager of Retail Operations (MRO). This role provides leadership for patient service, dispensary operations, workflow management, and inventory control while promoting regulatory compliance, operational excellence, and team development.

All duties are performed within the scope of practice for Virginia registered pharmacy technicians under the supervision of a licensed pharmacist.

• Provide exceptional care and service to patients.
• Support patient intake, registration verification, and certification eligibility review.
• Verify patient certifications and dispensing eligibility.
• Enter and maintain accurate patient, dispensing, and inventory records in POS and inventory systems.
• Retrieve approved products from inventory for dispensing.
• Complete point‑of‑sale transactions and process patient purchases accurately and compliantly.
• Coordinate, prepare, verify, organize, and stage patient online pre‑orders.
• Support curbside pickup, reservation, and fulfillment programs when applicable.
• Promote a positive patient experience, resolve patient concerns, and execute service recovery opportunities escalating to PIC and MRO when appropriate.
• Maintain strict confidentiality of patient information.

• Monitor and coordinate daily sales floor operations.
• Ensure efficient patient flow and operational readiness.
• Assist with opening and closing procedures.
• Verify completion of operational readiness activities including inventory preparation, supply stocking, cleanliness, and workflow readiness.
• Serve as a lead technician and role model for team members.
• Lead by example in patient service, compliance, and operational execution.
• Coordinate daily operational priorities with management.
• Support achievement of dispensary sales, service, and operational goals.
• Demonstrate ownership of dispensary operations and patient experience outcomes.
• Maintain a clean, organized, professional, and welcoming dispensary environment.
• Monitor completion of cleaning schedules and sanitation procedures.

• Serve as an inventory resource and operational lead for inventory control activities.
• Perform daily inventory counts, cycle counts, blind counts, and assist with monthly, quarterly, and annual inventory audits and reconciliations.
• Execute daily replenishment activities to ensure product availability.
• Maintain an accurate and complete digital inventory and menu representation across all inventory management, POS, and regulatory tracking systems.
• Review product information, descriptions, pricing, inventory statistics, cost metrics and system records to ensure accuracy and compliance.
• Maintain inventory accuracy across all physical and electronic inventory systems.
• Assist with order intake, scanning and back‑stock/sales floor organization.
• Maintain a clean, organized, secure vault and inventory storage environment.
• Ensure all products are secured appropriately at the end of…