Business Analyst & Technical Writer

Summary

Business Analyst & Technical Writer

Remote

Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer’s core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level!

The Business Analyst / Technical Writer supports enterprise technology modernization and operational improvement initiatives by translating complex business and technical information into clear, actionable, and user-focused documentation and requirements artifacts. This role serves as a bridge between business stakeholders, technical teams, and leadership to ensure initiatives are well-defined, documented, communicated, and aligned with organizational objectives.

The position requires strong analytical, communication, and facilitation skills, along with the ability to independently manage multiple priorities in fast-paced environments. The ideal candidate is experienced in gathering and analyzing requirements, developing executive and technical documentation, supporting project management activities, and producing high-quality written products tailored to a variety of audiences.

• Independently support business analysis and technical writing activities for technology modernization and operational improvement initiatives.
• Gather, analyze, and document business, functional, and technical requirements through stakeholder engagement and independent analysis.
• Develop and maintain clear, concise, and accurate documentation, including requirements documents, SOPs, user guides, process flows, governance artifacts, executive briefings, and presentations.
• Translate complex technical and business information into audience-appropriate materials for executive, business, and technical stakeholders.
• Analyze business processes and workflows to identify gaps, risks, and opportunities for process improvement and modernization.
• Coordinate with project teams, technical staff, and leadership to support project delivery, governance activities, and organizational communications.
• Manage multiple assignments independently, demonstrate initiative, and maintain strong attention to detail while producing high-quality deliverables in fast-paced environments

• Bachelor’s degree in Business Administration, Information Technology, Communications, Public Administration, or a related field. An equivalent combination of education and experience may be considered.
• 5+ years of experience in business analysis, technical writing, IT project support, or related disciplines.
  • Demonstrated experience eliciting and documenting business and functional requirements for technology initiatives.
• Public Trust required
• Must be a U.S. Citizen

• Strong experience developing executive, business, operational, and technical documentation.
• Experience supporting cross-functional IT projects in Agile, hybrid, or traditional project environments.
• Strong written and verbal communication skills, including the ability to tailor messaging to executive, business, and technical audiences.
• Strong analytical, organizational, and problem-solving skills.
• Ability to manage multiple priorities and work independently with minimal supervision.
• Proficiency with Microsoft Office Suite, including Word, PowerPoint, Excel, Visio, and collaboration tools such as SharePoint, Teams, Jira, or Confluence.

• Strong knowledge of business analysis principles, requirements gathering techniques, and documentation best practices.
• Ability to analyze business processes, workflows, and operational needs to identify gaps, risks, and opportunities for improvement.
• Proficiency in developing clear, concise, and well-organized business and technical documentation for executive, business, and technical audiences.
• Experience developing requirements documents, SOPs, user guides, process flows, governance artifacts, presentations, and executive…