Veterinary Practice Manager

Veterinary Surgical Centers – Vienna & Leesburg, Virginia

Veterinary Surgical Centers is looking to add a compassionate, experienced, and operationally focused Multi‑Site Practice Manager to support our teams in Vienna and Leesburg, Virginia.

This position will divide time approximately 50/50 between both locations, providing consistent leadership, operational oversight, and hands‑on support to each hospital. The Multi‑Site Practice Manager will work closely with hospital and regional leadership to create an environment where team members feel supported, hospital operations run efficiently, and exceptional patient care remains the top priority.

The ideal candidate understands the unique demands of veterinary medicine and is equally comfortable reviewing payroll and financial performance, coaching team members, solving operational challenges, and stepping onto the hospital floor to assist when needed.

• Divide time approximately equally between the Vienna and Leesburg locations, maintaining a consistent and visible leadership presence at both hospitals
• Serve as a primary point of contact for staff questions, operational concerns, and routine problem‑solving
• Ensure each hospital maintains positive, efficient operational flow
• Partner with hospital and regional leadership to align priorities, improve processes, and support the needs of both locations
• Identify operational challenges and implement practical, sustainable solutions
• Maintain a strong understanding of daily hospital activity, staffing needs, patient flow, and team workload
• Ensure compassionate patient care and an exceptional client experience remain top priorities

• Oversee payroll processes, timekeeping, scheduling controls, and labor management for both locations
• Review monthly financial reports and key performance indicators
• Support budgeting, expense management, purchasing, and financial accountability
• Apply a working knowledge of profit and loss statements to identify trends, opportunities, and areas of concern
• Partner with leadership to improve hospital performance while maintaining high standards of patient care and team support
• Ensure hospital spending, deposits, inventory processes, and other financial procedures are completed accurately and consistently
• Build a positive, accountable, and collaborative work culture across both locations
• Support employee engagement, morale retention, and professional development
• Provide coaching, feedback, and clear performance expectations to team members and department leaders
• Conduct or support performance reviews, compensation discussions, corrective actions, and employee relations matters
• Promote strong communication between hospital leadership, doctors, technicians, assistants, client service representatives, and support teams
• Help develop emerging leaders and create consistency in management practices between locations
• Address complex or emotionally sensitive situations with professionalism, fairness, and empathy

• Partner with recruiting and hospital leadership to identify staffing needs and create requisitions
• Participate in interviewing, candidate selection, hiring, and onboarding
• Oversee staff scheduling and help ensure appropriate coverage based on hospital and patient needs
• Support employee documentation, disciplinary processes, leave coordination, and other day‑to‑day human resources responsibilities
• Ensure hospital policies and procedures are communicated and followed consistently

• Maintain an active presence within the hospitals and remain connected to the daily work of the clinical teams
• Assist on the hospital floor when patient volume, staffing needs, or unexpected circumstances require additional support
• Help coordinate workflow during busy periods and provide practical assistance based on experience and hospital needs
• Support efficient communication and collaboration between clinical departments
• Be willing to step in wherever needed to help the hospitals, patients, clients, and teams succeed

• Ensure OSHA, safety, controlled substance, and hospital…