Supervisor, HTP Aerosol & Flavor Analytics

Job Title & Location

Supervisor, HTP Aerosol & Flavor Analytics – Altria (East Jackson St, Richmond) – Customer Site VA

The Supervisor, HTP Aerosol and Flavor Analytics is a role splitting time between hands‑on technical/bench work in aerosol extraction and flavor analytics testing and first‑line people leadership for the HTP Aerosol and Flavor Analytics team, within the insourced laboratory team. The Supervisor is expected to remain a credible, practicing technical contributor while also owning scheduling, training coordination, and day‑to‑day supervision of Scientist and/or Technician staff, and serving as the escalation point to the Analytical Manager.

This role operates within an ISO
17025 accredited analytical production laboratory at a client site.

• Perform hands‑on technical/bench work in the department’s core methodologies at a level consistent with Scientist III – the “player” half of this role – for a significant portion of time.
• Provide first‑line supervision for Scientist and Technician staff within the department, including day‑to‑day work assignment and coordination – the “coach” half of this role.
• Coach, train, and develop team members; support onboarding, qualification, and competency assessments for new and existing staff.
• Coordinate scheduling and workload distribution to ensure client turnaround requirements and business needs are met.
• Serve as the primary escalation point between department staff and the Analytical Manager on technical and operational matters.
• Participate in performance management activities, including input on reviews, coaching conversations, and staffing needs.
• Provide technical oversight, troubleshooting support, and review of team members’ work.
• Ensure department compliance with ISO
  17025 and applicable quality and regulatory requirements.
• Maintain training and compliance in health, safety, environmental, and operational requirements.
• Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities of this job at any time.

• People leadership including coaching, training coordination, and performance management input.
• Scheduling and workload distribution skills.
• Effective communication and escalation management with department staff and the Analytical Manager.
• Knowledge of aerosolization, aerosol collection, and flavor analytics methodologies.
• Strong understanding of ISO
  17025 quality systems and regulatory requirements.
• Basic knowledge of ISO
  17025, GLP, or GMP‑regulated environments.

• Bachelor’s degree in chemistry or related scientific discipline with 5+ years of relevant experience.
• Master’s degree in a related discipline with 3+ years of relevant experience.
• PhD in a related discipline with 0–2 years of relevant experience.
• Demonstrated ability to work independently, solve complex problems, and provide technical leadership (player).
• Demonstrated ability to lead, coach, and develop laboratory staff (coach).
• Adaptable, self‑motivated, and capable of balancing hands‑on technical work with people‑leadership duties in a fast‑paced laboratory environment.

• Prior experience as a team lead, group leader, or supervisor in a laboratory environment.
• Experience with in ISO
  17025, GLP, or GMP‑regulated environments.
• Experience coordinating scheduling, training, and workload distribution for a laboratory team.
• Familiarity with performance management processes and laboratory staffing models.

Must be able to work in a laboratory, controlled environments requiring personal protective equipment (e.g., lab coat, safety glasses, etc.) in laboratory. Job pace may be fast and job completion demands may be high. Must be able to remain in a stationary position more than 25% of the time. The person needs to occasionally move between labs, corridors, adjoining rooms, and buildings onsite.

Frequently operate on instruments, objects, tools or controls, which will require regularly bending, squatting, stretching and reaching in order to perform in a service function. Occasionally move or lift up to 25 pounds (potential for occasional lifting of…