Scale Clerk Operator

Job Summary

A scale operator in an aggregate environment is responsible for accurately weighing materials entering and exiting a site, recording the information, and maintaining accurate records. This role requires strong attention to detail, computer proficiency, and the ability to communicate effectively with drivers and other team members.

$1,500 Employee Referral Bonus Eligible

A scale operator in an aggregate environment is responsible for accurately weighing materials entering and exiting a site, recording the information, and maintaining accurate records. This role requires strong attention to detail, computer proficiency, and the ability to communicate effectively with drivers and other team members.

• Accurately weighing trucks and materials using computerized scales, recording gross and net weights, and verifying load information.
• Maintaining detailed records of all transactions, including truck details, material types, and weights, often using specialized software.
• Providing excellent customer service to drivers and other visitors, answering questions, and ensuring a positive experience.
• Communicating with other departments (e.g., dispatch, operations) via radio or other means to coordinate material movement and ensure efficient operations.
• Ensuring the safety of the scale house and surrounding area, maintaining a clean and organized workspace, and adhering to company safety protocols.
• Performing general administrative tasks, balancing daily receipts, and assisting with other duties as needed.
• Working with the Sales Team on pending and on-going projects.
• Works closely with sales and dispatch to enhance our service to customers and to maximize job site trucking efficiency, including standby mitigation.

• Adaptability
  - Adapts to new conditions, is flexible and open-minded when facing challenges, and maintains high performance during change.
• Attention to Detail
  - Ability to thoroughly and accurately complete tasks; meticulous and precise when handling information, and is critical in ensuring the quality, accuracy, and integrity of the results.
• Analytical Thinking
  - Ability to break down complex problems, situations, in order to understand underlying patterns, identify key issues; examine information logically, question assumptions, and draw conclusions based on evidence.
• Customer Service
  - Understands, anticipates, and meets customer needs while ensuring a positive experience and building long-term relationships.
• Product Knowledge
  - Understands and can explain succinctly VMC products and/or services including their composition, features, benefits, and limitations.
• Reliability and Punctuality
  - Dependable and consistent in meeting work expectations and deadlines. Demonstrates commitment and follow-through, with reliable performance and attendance.

• Must have your high school diploma or its equivalent.

• Minimum of two years of experience in a customer service or weigh master role is preferred.
• Prior experience in the aggregate or construction industry is helpful, but not always required.

• Communication Skills. Must have effective written and oral communication skills.
• Basic math skills are needed for calculations related to weights and volumes.
• Must have organizational skills with a focus on the prioritization of workload.
• Must be detail-oriented, self-motivated, dependable, timely, and reliable.
• Must be proficient in Microsoft Office Suite, Google Drive, Oracle Business Environment, and other software packages relevant to the position.
• Must be willing to work overtime and extended hours depending on customer and company demands.
• Ability to address minor issues that may arise during the…