Senior Business Analyst | Partner Engineering

## Senior Business Analyst | Partner Engineering Apply:
Hybrid:
US, Herndon:
US, Cleveland:
Full time:
Posted Today:
JR105598

Help shape a more connected partner experience  a Senior Business Analyst, you will help establish a scalable Partner Engineering Operating Model that enables external partners to integrate, test, deploy, and support Epicor-aligned solutions more consistently. You will work across internal teams and directly with partners to assess current processes, identify gaps and dependencies, and define a more repeatable, secure, and effective way of working.

We are seeking applicants with strong communication skills, experience coordinating complex integrations, and the ability to bring structure to ambiguous problems.  ## What you will be doing:
* Assess current partner onboarding, integration, testing, and support processes across Epicor ERP products to establish a clear baseline of how work is completed today.
* Partner with internal stakeholders, ISVs, service partners, channel partners, and other third parties to gather requirements, identify dependencies, and uncover process gaps.
* Define and help operationalize a standardized Partner Engineering Operating Model across areas such as architecture, security, data governance, identity, release, and support workflows.
* Translate complex business and technical needs into clear requirements, priorities, recommendations, and actionable work streams.
* Establish future-state goals and help define the roadmap needed to move from current processes toward a more consistent and scalable partner model.
* Lead cross-functional discussions and drive progress across teams without relying on direct authority or a dedicated engineering team.
* Support ongoing validation, prioritization, and refinement as partner needs, technical requirements, and business priorities evolve.  ## What you will likely bring:
* 5+ years’ experience in business analysis or a related role, with demonstrated success working independently in complex environments.
* Experience integrating multiple companies, partners, products, or third-party solutions, with a strong understanding of cross-company dependencies.
* Excellent written and verbal communication skills, with the ability to lead discovery conversations and work effectively with internal and external stakeholders.
* Working knowledge of software development lifecycle processes, cloud concepts, and technical integration concepts such as API gateways, test environments, and test data sets.
* Strong analytical, problem-solving, strategic thinking, negotiation, and stakeholder management skills.
* Ability to learn new technologies, products, and processes quickly while navigating ambiguity and changing requirements.
* Bachelor’s degree preferred (or equivalent experience).  ## What could set you apart:
* Experience working with ISVs, technology partners, service partners, channel partners, or other third-party ecosystems.
* Experience with ERP platforms or enterprise software environments.
* Experience establishing or improving operating models, governance frameworks, integration processes, or partner onboarding workflows.
* Proven experience using agentic tools to improve collaboration, solution quality, and delivery speed.

Join us at Epicor, where your success is our success. Apply today and be part of a team that values proactive, proud, and collaborative partners!  #LI-TO1 #LI-HYBRID  
** About Epicor
** At Epicor, we’re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who…