Business Analyst, Intermediate

Overview

Business Analyst, Intermediate

Remote

Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer’s core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level!

The Business Analyst supports business analysis, requirements management, process improvement, data analysis, reporting, and stakeholder engagement activities supporting the National Park Service.

This position works closely with Government stakeholders, technical teams, and business users to identify operational needs, document requirements, improve business processes, support software enhancement initiatives, and contribute to the successful delivery of technology solutions that advance mission objectives.

The Business Analyst plays a key role in bridging the gap between business and technical teams by translating operational needs into actionable requirements and supporting project execution through the full solution lifecycle.

• Gather, document, analyze, and validate business and functional requirements.
• Facilitate stakeholder meetings, interviews, workshops, and working sessions to understand operational goals, challenges, and priorities.
• Analyze business processes, workflows, reporting capabilities, and operational procedures to identify opportunities for improvement and efficiency gains.
• Develop business requirements, functional requirements, user stories, process flows, use cases, and acceptance criteria.
• Support software enhancement and modernization initiatives through requirements analysis and stakeholder engagement.
• Work closely with technical teams to clarify business requirements and help ensure delivered solutions align with operational objectives.
• Analyze reporting requirements and support the development of data-driven solutions and performance metrics.
• Assist with testing activities, including requirements validation, user acceptance testing, defect tracking, and implementation support.
• Create and maintain business process documentation, workflows, user guides, training materials, and project artifacts.
• Identify and document business risks, assumptions, dependencies, and operational impacts associated with project activities.
• Support change management and user adoption activities associated with new capabilities and process improvements.
• Prepare reports, briefings, presentations, and status updates for project leadership and stakeholders.
• Support continuous improvement efforts across business processes, reporting capabilities, and operational workflows.
• Collaborate effectively with project managers, developers, analysts, and customer stakeholders.
• Perform other duties as assigned.

• High school diploma or GED equivalent.
• 5+ years of experience providing business analysis, operational analysis, consulting, or process improvement support.
  • Experience gathering, documenting, and managing business and functional requirements.
  • Experience supporting software development, implementation, modernization, or operational support initiatives.
  • Experience analyzing business processes and developing recommendations for improvement.
  • Experience creating process flows, workflow diagrams, use cases, user stories, and requirements documentation.
• Ability to successfully pass required background and drug screening.

• Bachelor's degree in Business, Information Systems, Information Technology, Public Administration, Data Analytics, or a related field.
• Experience supporting…