Customer Relations Representative - State Farm Agent Team Member
Listed on 2026-02-06
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Customer Service/HelpDesk
Customer Service Rep, Bilingual, Customer Success Mgr./ CSM, Client Relationship Manager
Full Time in Williamsburg, VA
Replies within 24 hours
Position OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team as a Customer Relations Representative - State Farm Agent Team Member. We are looking for an energetic professional interested in helping our business grow through value-based conversations and delivering a remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities- Establish and maintain customer relationships, following up as needed.
- Provide prompt, accurate, and friendly customer service, including responding to inquiries about insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- 401K
- Salary plus commission/bonus
- Paid time off (vacation and sick days)
- Flexible hours
- Growth potential and opportunities for advancement within the agency
- Hiring Bonus in the range of $500 - $2000
- Excellent interpersonal and communication skills (written, verbal, listening)
- Strong organizational skills
- Proactive problem-solving abilities
- Ability to work effectively in a team and multi-task
- Ability to assess customer needs and conduct effective interviews
- Ability to relate effectively to customers
- Property and Casualty license (must be able to obtain)
- Life and Health license (must be able to obtain)
- Associate's degree or higher preferred
If you are motivated to succeed and see yourself in this role, please complete our application. We will follow up with you regarding the next steps in the interview process.
This position is with a State Farm independent contractor agent, not directly with State Farm Insurance Companies. Employees of State Farm agents must complete any licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. Employees of State Farm agents are not employees of State Farm.
Compensation$15.00 - $30.00 per hour
Join a community of good neighborsMake a difference in your community every day.
Gain confidence and grow your dream career.
Earn benefits and rewards that are second to none.
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