Customer Service Representative

Employer Industry: Healthcare Services

• Salary up to $27.42 per hour
• Opportunity for career advancement and growth within the organization
• Supportive and collaborative work environment
• Chance to make a positive impact on customer satisfaction
• Engaging work that allows for the development of problem-solving and communication skills

• Engage with customers confidently, performing a range of customer service duties
• Strive to resolve customer inquiries in a single interaction via various communication methods
• Utilize product knowledge to respond effectively to customer inquiries
• Exceed results for internal adherence, efficiency, and inquiry timeliness
• Resolve standard and non-routine customer inquiries with minimal escalation

• High School Diploma or GED
• 1-3 years of experience in a customer service or call center environment
• Excellent listening and communication skills
• Ability to multi-task efficiently while providing top-notch customer service
• Capability to de-escalate challenging customer inquiries according to company policies

None listed

#Healthcare Services #Customer Service #Career Opportunity #Competitive Pay #Growth Potential

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