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Customer Service Rep Bilingual Customer Success Mgr./ CSM HelpDesk/Support

Customer Service Team Lead: Coaching & Escalations

Job in Virginia, St. Louis County, Minnesota, 55792, USA
Listing for: Prince Willam Water
Full Time position
Listed on 2026-02-22
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Customer Success Mgr./ CSM, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A local water utility service in Virginia seeks a Customer Service Team Leader to manage call center operations. This role involves assisting representatives with customer queries and complex account issues, conducting training, and overseeing collections. Candidates must have at least three years of customer service experience and strong communication skills. The position is primarily office-based in a standard work environment.

The ideal candidate will lead by example and foster a culture of diversity and inclusion.
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