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Follow Up Specialist; Cox Automotive Fleet Client Solutions Delivery
Job in
Virginia, St. Louis County, Minnesota, 55792, USA
Listed on 2026-02-24
Listing for:
Cox Communications
Full Time
position Listed on 2026-02-24
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Employer Industry: Automotive Services
Why Consider this Job Opportunity:- Hourly base pay up to $22.69/hour, with potential for additional commission and incentives
- Competitive benefits package including healthcare options and a 401(k) retirement plan with company match
- Flexible work schedules and exceptional work-life balance
- Opportunities for professional development and continuing education
- Inclusive parental leave policies and additional perks like pet insurance and employee discounts
- Remote work flexibility available, with specific location requirements
- Manage logistics of fleet operations, ensuring timely maintenance and repairs of vehicles
- Handle all inbound calls and accurately gather customer requirements during initial interactions
- Enter data promptly and maintain accurate billing information for service providers
- Make outbound calls for updates on open events and keep customers informed of event statuses
- Collaborate with roadside dispatchers to resolve issues and manage time effectively to meet deadlines
- High school diploma or GED with up to 2 years of experience in a related field
- Strong customer service experience
- Availability for variable work shifts, including weekends and evenings
- Ability to multitask and problem-solve effectively
- Must clear a pre-employment drug test
- A degree in a related discipline or industry experience is preferred
#Automotive Services #Customer Service #Career Opportunity #Flexible Work #Professional Development
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