Receptionist; Weekends

Receptionist (Weekends)

Location: Puller Veterans Center

Agency: Dept of Veterans Services

Pay Range: $20.00 - $25.00 per hour

• Front‑desk operations: answer multi‑line phone calls, transfer calls to appropriate personnel, greet residents, families, guests and visitors, and manage sign‑in procedures.
• Fire alarm monitor: monitor the fire alarm system and facility cameras.
• Meal ticket transactions: sell meal tickets to guests, family members and employees; handle vending machine refunds and reimbursements; maintain a daily cash log.
• Recordkeeping: maintain daily activity logs for the shift, log postage, record medications in the pharmacy logbook, and coordinate medication releases with units.
• General facility support: handle vending machine transactions, communicate vending issues to the supervisor, and perform other duties as assigned.
• Emergency assistance: may be required to assist the agency or state government during declared emergencies.

• Computer proficiency.
• Basic math skills.
• Knowledge of front‑desk operations, including greeting visitors, answering phones, routing calls, and sign‑in procedures.
• Understanding of basic office practices such as scheduling, filing, data entry, and document handling.
• Customer‑service skills appropriate for a healthcare or long‑term care environment.
• Knowledge of emergency procedures and visitor protocols in a skilled nursing facility.
• Citizenship or lawful permanent resident status; must be authorized to work in the United States.

Inclusive Employment – The Commonwealth encourages individuals with disabilities to apply through the Alternative Hiring Process. Applicants who provide a suitable disability certificate may be considered for this position.

Notes: The Commonwealth does not sponsor applicants; only U.S. citizens, lawful permanent residents, or authorized aliens may apply. Current DVS employees are excluded from consideration unless cleared by a background check.