Toll Collector
Listed on 2026-06-17
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Customer Service/HelpDesk
Bilingual, Customer Service Rep, HelpDesk/Support
Toll Collector (onsite in Richmond, VA)
Location requirement:
You must reside within 30 miles of Richmond, VA.
Do you have a passion for working with people? Do you love being outdoors? If you love providing a quick, simple solution and providing change with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.
During a Typical Day, You’ll- Be the face and smile of the toll collection operations requiring individual service
- Classify and collect proper toll amounts from motorists traveling through the toll lane
- Make changes, issue receipts and write insufficient fund slips
- Complete operations reports and balance cash deposits at end of shift
- Your pleasant and customer service-oriented manner
- High school diploma or equivalent
- Current valid Virginia driver’s license
- Cash handling experience on a computerized system
- Work shifts that will likely include weekends
- Ability to safely walk across toll lanes and climb/descend stairs while carrying up to 30 pounds
- Ability to walk long distances
- Ability to determine vehicle classification by visual inspection
Accommodation requests will be reviewed on a case-by-case basis and the specific circumstances.
What You Can Expect- Supportive of your career and professional development
- An inclusive culture and community-minded organization where giving back is encouraged
- A global team of curious lifelong learners guided by our company values
- Ask us about our paid time off (PTO) and wellness and healthcare benefits
- $17.50 per hour and performance bonus opportunities, benefits you'd expect, and maybe a few that would pleasantly surprise you (like tuition reimbursement)
You’ll report to a Team Lead. We are regularly hiring for this role. You’ll contribute to the success of the customer experience and the overall success of the team.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.
We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
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