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Ordering Assistant

Job in Virginia, St. Louis County, Minnesota, 55792, USA
Listing for: Gategroup Holding
Full Time position
Listed on 2026-06-18
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 22 - 23 USD Hourly USD 22.00 23.00 HOUR
Job Description & How to Apply Below
Position: Meal Ordering Assistant

We’re looking for motivated, engaged people to help make everyone’s journeys better.

Position

Position is responsible for providing administrative support for the meal ordering process in a multi-airline unit.

Annual Hiring Range / Hourly Rate
  • $22 - $23 Per Hour
Benefits
  • Paid time off
  • 401(k), with company match
  • Company sponsored life insurance
  • Medical, dental, vision plans
  • Voluntary short-term/long-term disability insurance
  • Voluntary life, accident, and hospital plans
  • Employee Assistance Program
  • Commuter benefits
  • Employee Discounts
  • Weekly pay for union employees
  • Free hot healthy meals for unit operations roles
Main Duties and Responsibilities
  • Answers all incoming telephone calls and dispatches calls appropriately.
  • Generates billing information, produces check sheets and receives flight loads/meal counts.
  • Performs other duties as assigned by the Unit Manager.
Qualifications
  • Education: High School Diploma
  • Work Experience: 1 year of general office experience
  • Technical

    Skills:

    Must be detail oriented and organized;
    Must have very good basic math skills;
    Some computer knowledge required;
    Good work attendance and work performance
  • Language / Communication

    Skills:

    Effective oral communication skills
Job Dimensions
  • Geographic Responsibility: Unit
  • Type of Employment: Full-time / Part-time
  • Travel %: None
  • Exemption Classification: Non-Exempt
  • Internal Relationships: Unit employees
  • External Relationships: N/a
  • Work Environment / Requirements of the Job: Normal Office Environment
  • Budget / Revenue Responsibility: (Local Currency)
Organization Structure
  • Direct Line Manager (Title): GM, Unit or Dir, Supply Chain, or Spv, Ops
  • Dotted Line Manager (Title, if applicable): N/A
  • Number of Direct Reports: N/A
  • Number of Dotted Line Reports: N/A
  • Estimated Total Size of Team: 2
gategroup Competencies Required to be Successful in the Job
  • Thinking – Information Search and analysis & problem resolution skills
  • Engaging – Understanding others, Team Leadership and Developing People
  • Inspiring – Influencing and building relationships, Motivating and Inspiring, Communicating effectively
  • Achieving – Delivering business results under pressure, Championing Performance Improvement and Customer Focus
Demonstrated Values to be Successful in the Position
  • We treat each other with respect and we act with integrity
  • We communicate and keep each other informed
  • We put our heads together to problem solve and deliver excellence as a team
  • We have passion for our work and we pay attention to the little details
  • We foster an environment of accountability, take responsibility for our actions and learn from our mistakes
  • We do what we say we will do, when we say we are going to do it
  • We care about our coworkers, always taking an opportunity to make someone’s day better

For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser: http://(Use the "Apply for this Job" box below)./

gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law.

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For California Residents, please  to view our California privacy notice.

We anticipate that this job will close on: 06/30/2026

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