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Front Desk Agent
Job in
Virginia, St. Louis County, Minnesota, 55792, USA
Listed on 2026-07-06
Listing for:
The JOY FM
Full Time
position Listed on 2026-07-06
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep -
Hospitality / Hotel / Catering
Customer Service Rep
Job Description & How to Apply Below
Description
We are seeking a friendly, reliable, and customer-focused Front Desk Agent to join our hotel team. The ideal candidate will provide exceptional guest service while handling front desk operations efficiently. We offer a supportive work environment and opportunities for growth. Join our award-winning hospitality team.
Responsibilities- Greet guests and assist with check‑in and check‑out procedures
- Answer phone calls and respond to guest inquiries
- Process reservations and payments accurately
- Provide information about hotel services and local attractions
- Handle guest requests and resolve concerns professionally
- Maintain accurate guest records and reports
- Ensure a clean, organized, and welcoming front desk area
- Excellent customer service and communication skills
- Basic computer and data entry skills
- Ability to work flexible shifts, including weekends and holidays
- Previous hotel or customer service experience preferred but not required
- Professional appearance and positive attitude
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