Recreation Attendant

Job Location

Wilderness Presidential Resort
9220 Plank Rd
Spotsylvania, VA 22553, USA

• Friendly, outgoing, reliable and punctual
• Professional appearance and attitude at all times
• Knowledge of basic math; ability to handle money with accuracy
• Requires good communications skills; capacity to understand/follow oral and written orders
• Strong problem‑solving skills
• Self‑motivated with the ability to work with or without supervision
• Available to work a combination of weekdays, weekend, holidays and occasional weeknights
• Ability to react calmly and effectively in emergency situations

• Perform tasks as directed by the on‑duty shift supervisor, Assistant Recreation Director, or Recreation Director
• Assist in running daily activities, special events, sports tournaments, and other projects as needed; some events may require working outside for long periods
• Assist guests in signing up for classes
• Assist guests in rental of equipment at location scheduled
• Ensure guests are properly fill out liability forms needed to participate in activities
• Ability to enforce safety rules for facilities and activities
• Interact in a professional and courteous manner while supervising youth and adults participating in activities
• Receiving and resolving guest complaints
• Handling patronage statistics
• Handling money and making correct change for rentals
• Handle minor maintenance issues as they arise at the facility
• Assist in maintaining cleanliness of the resort amenities and facilities as needed
• Performs other duties as requested

• Communicate with team members to increase productivity
• Alert Supervisor/Assistant Recreation Director to any issues that may require attention
• Provide assistance to the on‑duty shift supervisor, Assist Recreation Director and the Recreation Director as needed
• Participate in the feedback loop that includes staff members at all levels to underscore the resort’s team‑oriented culture
• Requires good communications skills both orally and written; capacity to understand and follow oral and written orders
• Ability to provide a great customer experience; resolve customer inquiries and complaints in a timely manner; ability to handle reasonably necessary stress
• Ability to accept and adjust to constructive criticism
• Ability to establish and maintain effective working relationships with fellow employees, supervisors, and public

• Organize daily assignments to ensure efficient task completion
• Implement time-saving or quality‑improving production solutions
• Tasks require thorough perception and judgment

• Complete requisite on‑the‑job training
• Attend staff development meetings
• Attend additional training functions as directed

• Tasks require thorough perception and judgment
• Tasks involve some physical effort, i.e. some standing, walking, and frequent light lifting (5-10 lbs.); infrequent moderately heavy lifting (20-50 lbs.); minimal dexterity in the use of fingers, limbs, or body in the operation of shop or office equipment.
• Some tasks may involve extended periods of sitting, standing and walking

• Ability to provide a great customer experience; resolve customer inquiries and complaints in a timely manner; ability to handle reasonably necessary stress
• Maintain a professional appearance and attitude at all times
• Assist guests in rental of equipment at location scheduled
• Ability to enforce safety rules for facilities and activities
• Assist in maintaining cleanliness of the resort amenities and facilities as needed

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