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Membership Representative II
Job in
Virginia, St. Louis County, Minnesota, 55792, USA
Listed on 2026-07-13
Listing for:
Jobtailor
Full Time
position Listed on 2026-07-13
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support
Job Description & How to Apply Below
Responsibilities
- Responds to incoming calls and may initiate outgoing calls, providing customer service to plan members, providers and employer groups
- Verifies enrollment status and makes changes to records
- Researches and resolves enrollment system rejections
- Keeps accurate and timely membership and billing functions
- Maintains and reconciles premium bills
- Requires H.S. diploma or GED
- Minimum of 1 year relevant healthcare customer servicing experience
- Minimum of 1 year membership experience with the company
- Enrollment Status Verification
- Record Management
- Billing Functions
- System Rejection Resolution
- Communication
- Attention to Detail
- H.S. Diploma
- GED
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