Administrative Assistant

Duties and Tasks

• Performs routine office support activities
• Provide customer service to students and division visitors
• Answers phones and emails
• Assist with contacting students following course changes and enrollment cancellations
• Helps enroll students in classes and helps them understand their schedules
• Provides administrative support to the ENG / ESL Administrative Assistant, Associate Dean and ENG / ESL faculty
• May be required to maintain records and filing systems
• Applies knowledge of basic office practices, procedures and equipment (customer service, telephone computer, copier)
• Serves as first point of contact for the division if needed
• Applies knowledge of grammar, punctuation, spelling and basic mathematics

• Customer service skills and phone etiquette
• Time management and organizational skills
• Ability to learn new technologies
• Ability to work well under supervision
• Oral and written communication skills in English
• Experience working with Microsoft Office Suite
• Experience working in customer service
• Experience working in an office setting.
• Experience answering phones and emails

• Proficiency in a foreign language
• Experience with educational setting

May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

In support of the Commonwealth’s commitment to inclusion, we encourage individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter.

To request an AHP Letter, use this link: https://(Use the "Apply for this Job" box below). or call DARS at , or DBVI at .

The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.

The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.

VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.

• * I understand that only information provided at the time of the application submission will be considered when determining my qualifications and only responses to Supplemental Questions that can be verified in my application and resume will be credited.
  • Yes
  • No
• * I understand that this position is not telework eligible and I will be required to attend work in-person.
  • Yes
  • No
• * I understand this position is located in Virginia and I will be required to reside in the DMV metro area.
  • Yes
  • No
• * Do you now, or will you in the future, require sponsorship for an employment visa?
  • Yes
  • No
• * Do you have experience working with Microsoft Office Suite?
  • Yes
  • No
• * Do you have experience working in customer service?
  • Yes
  • No
• * Do you have experience answering phones and emails?
  • Yes
  • No
• * Do you have experience working in an office setting?
  • Yes
  • No