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Airport Customer Service Manager – Lead Teams & Safety
Job in
Virginia, St. Louis County, Minnesota, 55792, USA
Listed on 2026-08-02
Listing for:
American Airlines
Full Time
position Listed on 2026-08-02
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Travel Industry -
Management
Travel Industry
Job Description & How to Apply Below
American Airlines is hiring a Customer Service Manager for Airport Workforce Management in Washington, DC. The role leads frontline teams, ensures safe, high-performing operations, and delivers excellent customer service across domestic airports.
The position reports to the Domestic Airports Team within the Customer Experience Division, with a strong emphasis on leadership, safety, and process improvement in a fast-paced environment.
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