Military Services Coordinator​/Veritas Liason

Title: Military Services Coordinator/Veritas Liaison

Agency: J. Sargeant Reynolds Community College

Location: Henrico - 087

FLSA: Exempt

Hiring Range: Salary commensurate with the education and experience of the applicant. Salary range: $53,600 to $61,000.

Full Time or Part Time: Full Time

Reynolds is one of the largest community colleges in Virginia and serves Virginia’s capital city and five nearby counties. Annually, our four campus sites serve approximately 13,000 credit students and provide training for 7,400 students through the Community College Workforce Alliance. Reynolds is committed to hiring and retaining a diverse, culturally competent staff at all levels of the organization who reflect the demographics of our students.

We also believe in providing an ongoing investment in our faculty and staff to deepen their skills and competencies to serve the full range of our student population.

The Military Services Coordinator/VERITAS Liaison serves as the strategic and operational leader of Military Services at Reynolds Community College, with primary oversight of the Military Resource Center. This position is responsible for delivering comprehensive, student-centered academic and support services to current and prospective military-affiliated students, including active‑duty service members, veterans, reservists, and their spouses and dependents. The Coordinator supervises full-time and part-time personnel—including School Certifying Officials (SCOs) and student workers—while managing the daily operations of the Military Resource Center Campus and ensuring consistent service delivery across all college locations.

As the primary academic advisor and onboarding contact for military‑connected students, the Coordinator develops and implements holistic support strategies to promote recruitment, seamless onboarding, sustained academic engagement, and timely completion of educational goals. The role serves as a vital connector to institutional, local, state, and federal resources, helping students navigate the unique challenges associated with military life and higher education. The Coordinator leads outreach and recruitment efforts in collaboration with the Office of Admissions to build strong community relationships.

In addition to programmatic leadership, the Coordinator is responsible for student engagement efforts—including the Student Veterans Association and intentional programming—data management, program evaluation, and continuous improvement of services. Through integrated support services and outreach the Military Services Coordinator ensures that Reynolds Community College is a welcoming, and mission‑aligned institution that empowers military‑affiliated students to thrive academically and personally.

• Considerable knowledge of the Veterans Administration Education Benefit process through the U.S. Department of Veterans Affairs and the Virginia Department of Veterans Services.
• Considerable knowledge of admission and academic entry requirements, enrollment, orientation, placement, and registration processes for colleges and universities.
• Considerable knowledge of financial aid programs and processes, academic advising strategies, career assessments, academic programs and courses.
• Considerable knowledge of college transfer requirements, occupational and technical career options, and workforce services/programs offered in the college setting.
• Demonstrated ability to interpret policies and procedures.
• Demonstrated ability to administer a resource center, develop community partnerships, evaluate program, and report results of assessments to various constituents.
• Demonstrated ability to work independently or in a team environment.
• Demonstrated ability to provide a high level of customer service to a diverse population of students, faculty, and staff.
• Ability to communicate effectively, orally and in writing.
• Demonstrated knowledge of commonly used software systems.

Prior military experience, experience in administration of Veteran’s benefit programs, and familiarity with military/veterans culture and practices.

Experience in a post‑secondary education, preferably in a community college setting.