Admissions Representative

Job Details

Job Location:

Helms College Augusta – Augusta, GA 30907

Education Level: Bachelor's Degree

Salary Range: $45,000.00 – $50,000.00 per year

Travel Percentage:
None

Job Shift: Day

Job Category:
Helms College

Responsible for recruiting an increasingly larger number of qualified applicants for admission to Helms College in accordance with state and federal accreditation and institutional policies and regulations, consistent with the highest ethical standards. The Admissions Representative manages time and inquiry resources to generate interest in our programs, conducts a high quantity of prospective phone contacts to secure appointments and interview activity, and follows up with unresolved interviewees and future class applicants.

Incumbent must ensure that the Goodwill philosophy is embraced in all duties: quality service to clients, development and growth, sound economic principles, and an environment conducive to innovation, positive thinking, and expansion.

• Demonstrate core values of Goodwill Industries by modeling service, ownership, accountability, and respect.
• Attend college fairs at high schools, regional and community events to generate qualified leads.
• Secure new inquiries (Personally Developed Referrals) by directly asking phone and in‑person contacts about referrals of others who may be interested in programs offered.
• Develop and cultivate strong relationships with persons of influence at high schools and other venues that yield lead generation.
• Schedule and manage visits from qualified leads to Helms College for campus tours and presentations.
• Schedule and attend financial aid and admissions workshops at high schools and other community centers which generate leads and foster relationships with those organizations.
• Manage prospective student contact ensuring that new leads are engaged within 24 hours and that contact is made weekly up to the point of matriculation.
• Provide campus tours, conduct personal interviews, and give accurate information about the programs and services of the College.
• Ensure all prospective student personal and biodemographic data is fully and accurately entered into the database.
• Ensure each prospective student file is complete with required information, including entrance exams, background checks, proof of graduation, transcripts, etc.
• Maintain a continuous pipeline of activity flow to ensure appointments and interviews build the enrollment run rate for each start date.
• Ensure enrollment and start goals are met for each quarter.
• Attend daily meetings and weekly training with active participation to gain and apply knowledge, processes, and improved protocol.
• Monitor new student starts during the first week of class to ensure attendance and address any last‑minute issues.
• Assist with planning, organization, and implementation of special recruitment events on and off campus.
• Share ideas for activity and process improvements for better departmental efficiency.
• Refer individuals who would benefit to the Job Connection or Helms Continuing Education.
• Adhere to and apply any Helms College policies and procedures.
• Maintain a working knowledge of federal and state financial regulations and reimbursement, as well as accrediting requirements.
• Travel as necessary to represent Helms College at events that facilitate recruitment and enrollment of students.
• Perform other duties as assigned.

• Minimum of an Associate’s degree (Bachelor’s degree is preferred) from an accredited college or university.
• Two years of recruitment experience (preferred).
• Sincere interest in helping others achieve life goals.
• Excellent written and verbal communication skills.
• Strong interpersonal skills with both faculty and student populations.
• Superior organizational and problem‑resolution skills.
• Goal‑oriented and highly ethical.
• Strong expertise with MS Office and field‑related hardware and software packages.
• Ability to interact effectively as a member of a team and work collaboratively with other departments.
• Ability to listen to customers (e.g., staff) and understand and respond positively to their requests.
• Ability to adapt to changing assignments…