Student Support Case Worker

Title: Student Support Case Worker

Agency: J. Sargeant Reynolds Community College

Location: Henrico - 087

FLSA: Nonexempt

Hiring Range: Salary commensurate with experience. Hiring range is $17.00-$20.70.

Full Time or Part Time: Part Time

Reynolds is one of the largest community colleges in Virginia and serves Virginia's capital city and five nearby counties. Annually, our four campus sites serve approximately 13,000 credit students and provide training for 7,400 students through the Community College Workforce Alliance. Reynolds is committed to hiring and retaining a racially diverse, culturally competent staff at all levels of the organization who reflect the demographics of our students.

We also believe in providing an ongoing investment in our faculty and staff to deepen their skills and competencies to serve the full range of our student population.

Through a culture of care and respect, the Student Support Case Worker will connect students with services, resources and benefits that address or minimize personal challenges outside of the classroom that could impede their academic progress and achievement of their educational goals.

• Working knowledge of college resources, and enrollment processes, and college operations.
• Strong ability to diagnose and problem-solve student situations.
• Demonstrated ability to communicate effectively, orally and in writing and to work with individuals of diverse backgrounds.
• Demonstrated ability to work independently and to establish positive working relationships with faculty, staff and administrators.
• Demonstrated ability to utilize personal computers and current software programs.
• Coursework in human services, social work, counseling, or other related field.

• Knowledge of student supports and essential human services.
• Some knowledge of state and federal financial aid regulations.