Field Engineer

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close‑knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

Motorola Solutions, a global leader with a rich history of innovation, specializes in professional mobile communications systems, boasting a worldwide base of installed infrastructure. The company's core focus is the deployment of mission‑critical digital mobile communication systems for Government and Public Safety customers. The Field Engineer plays a crucial role in implementing complex communication system infrastructure and providing technical support for specialized sub‑systems and product applications.

Key responsibilities include troubleshooting software‑driven electronics, managing IP networks, supporting server and network hardware, and ensuring the optimal performance of RF and broadband architectures, encompassing legacy analog, advanced digital P25, and data infrastructure.

We are seeking a self‑motivated and skilled Field Engineer to play a key role in the design, implementation, and support of advanced communication systems. This role requires extensive travel (>75%) and a strong blend of RF communications and computer/networking expertise. The successful candidate must possess excellent communication skills, a professional image, and the ability to operate effectively under pressure and with minimal direct supervision.

• System Implementation & Design:
  Collaborate with Engineering, Project Management, and Sales teams to design, implement, test, optimize, cutover, and document communication systems that meet or exceed customer specifications.
• Onsite & Remote Configuration:
  Utilize design tools, planners, and formalized processes to perform remote and onsite configuration of network, server, RF, and database components. Generate 'as‑configured' documentation and baseline reports.
• Installation Oversight & Documentation:
  Oversee the onsite installation of network, server, and RF equipment using system design drawings and product documentation. Provide 'as‑built' information for the final system documentation package.
• Troubleshooting & Maintenance:
  Perform onsite and remote troubleshooting of networks, servers, databases, and RF infrastructure using system logs and tools. Ensure system logs and event monitoring applications are clear of faults. Conduct preventative maintenance routines, focusing on trend analysis and documentation.
• Acceptance Testing & Optimization:
  Execute product and system test plans for acceptance testing, correct any deficiencies, and provide accepted test results for documentation. Perform performance verification and optimization of digital and analog RF infrastructure based on FCC license data and design parameters, providing baseline measurement data.
• Technical Problem Solving:
  Design and develop solutions for complex technical issues encountered during system implementation, upgrades, or support, leveraging project design drawings and customer system information.
• Reporting:
  Provide weekly reports detailing activities and accomplishments.
• RF & Networking:
  Strong combination of multi‑site RF communication systems and computer/networking skills. Proficient in LAN/WAN IP networks, including the installation, configuration, and maintenance of network systems (cabling, routers, switches, firewalls).

• Server Virtualization (VMWare ESXi v.6+ and/or Microsoft Hyper‑V 2012+).
• Server Operating Systems (Windows Server 2008 R2, 2012 R2, 2019).
• Workstation Operating Systems (Windows 7 & 10).
• Switches, routers, firewalls (HP and Juniper preferred).
• Secure products/protocols (KMF, KVL, AES).
• RF systems (transmitters, receivers, filters, antenna networks).
• Project 25 products…