Technical Project Coordinator

Join Hitachi Energy and help shape outstanding customer experiences in a role where technical expertise meets meaningful impact. As a Technical Project Coordinator – Customer Success
, you will play a pivotal part in ensuring smooth coordination of customer orders, delivering helpful technical guidance, and strengthening trusted relationships across our customer base. Every day, you’ll collaborate across teams, solve challenges with creativity, and contribute to delivering innovative energy solutions that power a more sustainable future.

Responsible to ensure compliance with applicable external and internal regulations, procedures and guidelines.

If you thrive in a fast-paced environment, enjoy connecting technical details with customer needs, and are motivated by opportunities to grow and contribute in new ways, this role offers the perfect blend of challenge, learning, and purpose. You’ll be joining a team committed to excellence, innovation, and continuous improvement—where your contributions truly make a difference.

• Serve as a central point of contact for customers, responding to inquiries with accuracy and care.
• Coordinate and process new and revised orders using internal systems.
• Anticipate customer needs by applying strong listening and analytical skills.
• Translate technical requirements from customer specifications into actionable processes.
• Collaborate with Marketing, Finance, Engineering, Operations, and Quality teams.
• Manage backlog and ensure timely drawing submittals, returns, and product releases.
• Support resolution of customer issues through established processes.
• Participate in customer visits and training sessions (travel)

• Bachelor’s degree in Engineering, Business, or related field (or equivalent experience).
• Experience in customer support, project coordination, or technical sales.
• Understanding of electrical power equipment and system design fundamentals.
• Familiarity with estimating, costing, and related business processes.
• Strong communication and problem‑solving abilities.
• Proficiency with a variety of computer systems and applications.

• Hitachi Energy is committed to innovation, sustainability, and delivering real value for our customers and communities.
• You’ll collaborate with industry‑leading experts and contribute to impactful, mission‑driven projects.
• We offer continuous learning, professional development, and opportunities for long‑term career growth.

On‑site | Bland, Virginia (No remote option)

Hitachi Energy is a global technology leader in electrification, powering a sustainable energy future through innovative power grid technologies with digital at the core. Over three billion people depend on our technologies to power their daily lives. With over a century in pioneering mission‑critical technologies like high‑voltage transformers, automation, and power electronics, we are addressing the most urgent energy challenge of our time – balancing soaring electricity demand while decarbonizing the power system.

Headquartered in Switzerland, we employ over 50,000 people in 60 countries and generate revenues of around $16 billion USD.

Hitachi Energy is an Equal Employment Opportunity (EEO) employer committed to encouraging inclusion in the workplace.

All qualified applicants will receive consideration for employment without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, protected veteran status, or any other legally protected characteristic.

As an Equal Employment Opportunity Employer, applicants may request to review the affirmative action plan of a particular facility between the hours of 9:00 A.M. – 5:00 P.M. EST Monday through Friday by contacting an HR Representative at . Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access Hitachi Energy’s career site as a result of your disability.

You may request reasonable accommodations by calling an HR Representative at . Resumes and applications will not be accepted through this method.

For more information regarding your EEO rights as an applicant, please visit this website.