State Parks - Widewater State Park - Office Manager Assistant

Join Our Team at the Virginia Department of Conservation and Recreation!

The Virginia Department of Conservation and Recreation (DCR) is hiring! Join us in preserving what people care about most – access to the outdoors, natural habitats, open spaces, clean water, and safe infrastructure.

Widewater State Park is accepting applications for the Office Manager Assistant position.

We are seeking a self‑motivated and organized individual who possesses great interpersonal skills to successfully assist park management with administrative functions and work harmoniously with the public, volunteers, co‑workers, and supervisors. This position will provide customer service to park visitors in‑person and via phone; maintain a process of planning for, tracking, and meeting deadlines in a timely manner; and utilize critical thinking skills to develop solutions.

• Providing information on Widewater’s facilities and programs, local points of interest and attractions as well as detailed information on reservation procedures, directions, pricing, and trail information.
• Accurately calculate change for park customers and balance revenues collected; operate electronic cash register; and collect user fees while maintaining required revenue accounting forms and reports.
• Monitoring the gift store sales floor and notating which items need to be reordered, restocked, and facing as needed, and maintaining sale signs and price tags on merchandise.
• Assisting with training new hire and returning seasonal staff in areas such as revenue collection, shift settlement, merchandise sales, and customer service.
• Overseeing revenue collection in Visitor Center and Contact Station.
• Managing the creation of schedules and communications with Contact Rangers.
• Availability to work weekends and holidays.

• Excellent verbal and written communication skills.
• Ability to operate a point‑of‑sale terminal including recalling information and calculating basic math.
• Proficient computer skills including operating, troubleshooting basic computer systems as well as typing and copying documents.

• Experience working in an office setting or retail.
• Experience training, leading, or supervising others.

• Background Check:
  Employment in all Virginia State Parks positions is contingent upon satisfactory completion of a criminal history background check.
• Employment Eligibility:
  Selected candidates must complete the I-9 Employment Eligibility Verification Form. DCR participates in E-Verify.
• Driver’s License Requirement: A valid State Driver's License is required if operating a state or personal vehicle for agency business.
• Work Requirements:
  Wage/seasonal positions are not eligible for benefits and are limited to 1,500 hours from May 1 to April 30.

Minorities, individuals with disabilities, veterans, and people with National Parks Service experience are encouraged to apply. EEO/AA/TT

• Free parking or admission to all Virginia State Parks.
• DCR classified, retired, and wage staff (after six months of service), are entitled to overnight facility discounts such as:
  • Free camping outside of the Memorial Day weekend to Labor Day period in sites designed for up to six people.
  • Free camping Sunday night through Thursday night (excluding the night prior to a holiday) from Memorial Day weekend through Labor Day.
  • Fifty percent discount on cabins (up to 3 bedrooms) outside of Memorial Day weekend to Labor Day, for a maximum of 14 nights. All reservations require a two‑night minimum. Bunkhouses, camping cabins and yurts are included; one night yurt stays only receive a 25% discount.