Student Financial Analyst

Germanna Community College is a public, open‑access institution of higher education in the Virginia Community College System. The College is a dynamic learning organization that serves as a regional leader, providing students with quality learning experiences that enable them to participate effectively in the social, economic, political, intellectual, and cultural life of their communities.

The Student Financial Analyst is responsible for ensuring the integrity, accuracy, and proper configuration of student financial transactions within the Student Information System (SIS) and the Workforce Enterprise System (WES). The position performs analysis, reconciliation, and resolution of discrepancies related to student accounts receivable, payments, billing, and system configuration, supporting accurate financial reporting and operational decision‑making.

• Maintain and assure the accuracy and integrity of student account records within SIS, ensuring all transactions, balances, and system configurations are complete, correct, and properly supported.
• Process, validate, and post student and third‑party payments within SIS, ensuring accuracy, completeness, and compliance with College, VCCS, and CAPP Manual requirements.
• Perform reconciliation and financial analysis activities in coordination with the General Accountant responsible for accounts receivable, including preparing and reviewing data, identifying discrepancies between SIS and AIS, analyzing account balances and aging, and resolving variances to ensure accuracy and completeness of financial records.
• Maintain student accounts system configuration within SIS, including setup of charges, payment plans, fee tables, and related components; ensure configuration accuracy, proper functionality, and compliance with College, VCCS, and CAPP Manual requirements.
• Research and resolve account discrepancies, including misapplied payments, billing errors, and system‑related issues; develop and utilize system queries and Excel‑based tools to monitor activity, identify anomalies, and support reconciliation and reporting processes.
• Support month‑end and year‑end close processes, audit requests, and internal control activities by preparing documentation, reconciliations, and supporting schedules; ensure adherence to College, VCCS, and CAPP Manual requirements and support compliance with the Commonwealth's internal control framework (ARMICS).
• Monitor delinquent student accounts and perform collection activities in accordance with established policies, including placement with the Commonwealth's debt setoff and external collection processes; maintain documentation and ensure compliance with timelines and procedures.
• Identify process improvement opportunities and support implementation of enhanced controls, workflows, and documentation to strengthen financial accuracy and operational efficiency.
• Serve as primary front‑line support for the Business Office, assisting students, parents, internal departments, and other stakeholders with account inquiries, billing, and payments, while supporting daily operations and ensuring compliance with FERPA and applicable policies and procedures.
• Collaborate with peers across campuses to ensure consistent service delivery, shared workload coverage, and accountability for Business Office operations; provide on‑site support at other Germanna locations as needed.
• Perform other duties as assigned.

• Experience in accounting, finance, business operations, or a related field.
• Demonstrated experience performing reconciliations, analyzing financial data, and resolving discrepancies.
• Working knowledge of accounting principles and internal controls.
• Proficiency in Microsoft Excel and standard business applications, including experience analyzing financial data, creating formulas, and using tools such as pivot tables and lookups to support reconciliation and reporting.
• Strong analytical, problem‑solving, and organizational skills with attention to detail.
• Ability to interpret and apply policies, procedures, and regulatory requirements.
• Demonstrated ability to work independently while…