Compliance & Risk - AVP of Compliance

11325 Random Hills Rd suite 600, Fairfax, VA 22030, USA

Posted Wednesday, June 10, 2026 at 4:00 AM

We’re just as committed to our employees as we are to our customers. As a growing leader in the mortgage industry, we are actively seeking creative, driven individuals to provide the highest level of service and forward-looking solutions.

GENERAL SUMMARY OF DUTIES:

Work directly with clients as a Compliance Officer type of role, overseeing and providing input on their overall CMS Program. Consult for our compliance clients to confirm compliance with Company policies and procedures; to identify opportunities for process and control improvements; and to confirm the accuracy and completeness of Mortgage Compliance Programs to maintain compliance. Oversee communication being provided to clients through the helpdesk.

Support Federal Policies and help improve and create Compliance Procedures as needed.

SUPERVISION RECEIVED:
Reports to the SVP of Compliance and Risk

ESSENTIAL FUNCTIONS:

• Having an important relationship with our clients, including exam assistance, supporting investor renewals and approvals by answering compliance questions, guidance to the clients regarding necessary workflow changes or procedure assistance.
• Handle escalations of compliance related helpdesk tickets specific to the clients you represent.
• Attend meetings necessary per the client’s request to add compliance input as needed.
• Be involved in internal projects concerning compliance matters for clients.
• Be comfortable making recommendations to clients regarding their workflows, assist with the clients change management program.
• Have the ability to think big picture for clients CMS program and help the clients to put processes in place to mitigate risks.
• Assist the team with maintaining Federal Policy templates, Quality Control Plans, Information Security Plans and standard compliance procedures for clients as needed.
• Develop and maintain a good working relationship with Clients and Company personnel.
• Perform other duties as assigned or as necessary.

PERFORMANCE REQUIREMENTS:

• Must have a strong understanding of all matters of mortgage compliance and apply critical thinking in most situations.
• Must have strong research and writing comprehension skills.
• Experience with writing policies, procedures is a plus.
• Experience with standard compliance audits and exams is desired.
• Demonstrated knowledge and understanding of audit and risk management terminology to communicate information and to explain potential exposure, consequences, and answer questions customers may have.
• Knowledge of our client’s compliance policies and procedures. Ability to apply policies and procedures to solve everyday issues.
• Ability to create, compose, edit, and deliver written materials. Polished interpersonal skills. Excellent verbal and written communication skills. Ability to quickly develop strong internal and external working relationships. Ability to respond to common inquiries or complaints from clients, consumers, regulatory agencies, or management. Ability to maintain a working relationship with external auditors. Ability to effectively present information to Clients and VP of Compliance.
• Knowledge and appreciation of business concepts and requirements. Ability to develop and prepare business analysis and plans. Performs duties that require strong comprehension, analytical, research, composition, communication, and organizational skills. Ability to exercise initiative, problem-solving and decision‑making skills.
• Ability to work in a fast‑paced environment and handle multiple projects simultaneously to meet critical deadlines. Ability to travel, when applicable. Must be self‑motivated and positive team member with effective communication and client relations skills.
• Knowledge of computer systems and applications. Ability to process computer data and to format and generate reports. Demonstrated proficiency in word processing and spreadsheet programs to complete required reports and records assigned.

TYPICAL PHYSICAL DEMANDS:

Requires ability to travel, approximately 0% to 20%. (Travel can be for…