Universal Banker

We're looking for a Universal Banker I who's passionate about helping people, building relationships, and making a real difference in our community. If you enjoy providing exceptional customer service, thrive in a fast-paced environment, and love using your skills to support and educate customers, this is your opportunity to be part of a team that values integrity, teamwork, and professional growth.

Rooted in Our Community Since 1966 Byron Bank was founded on a simple idea: banking should be personal, dependable, and deeply connected to the people it serves. Nearly 60 years later, that vision remains at the heart of everything we do. Since 1966, Byron Bank has stood strong as a community partner, resilient through change, and always focused on people first.

Guided by three generations of dedicated leadership, we’ve stayed true to our mission of building lasting relationships, supporting our local economy, and showing up for our neighbors - because that’s what community is all about. Our commitment extends beyond banking. We actively participate in initiatives that support education, local businesses, and community development. By investing our time and resources, we aim to make a positive impact on the lives of our neighbors.

Byron Bank is proud to be more than just a bank; we are proud to be a leader in our community.

At Byron Bank, "You Ask, We Help" isn’t just a tagline, it’s our approach to everything we do. We understand what it takes to provide our customers with the level of service they expect and the solutions they need to help them achieve their financial goals. We recognize that our greatest asset is our employees and take great pride in hiring qualified individuals to complement our existing teams.

We're always eager to connect with talented individuals who share our commitment to exceptional service and community impact. Join us and help our customers feel confident about their financial futures-every conversation, every day.

A Universal Banker I with Byron Bank can help our customers with their new or existing account needs or their teller transaction. They process customer transactions, open accounts, and perform maintenance efficiently and accurately in person and by phone. They actively listen to customers and meet their needs by completing the transaction or referring them to another department. Provide outstanding customer service in person and over the phone handling customer visits from beginning to end.

• Open, close, and maintain new and existing checking, saving, certificate of deposit, individual retirement, health saving, and business accounts.
• Use active listening to cross sell products that best suit the customer’s needs.
• Answer customer service calls regarding account questions, password resets and online banking questions, debit card questions, etc.
• Open, close, maintain and help customers access safe deposit boxes.
• Process a variety of customer transactions including:
• Processing checking and savings deposits, verifying contents being deposited for correct titling and having proper endorsements.
• Processing checking and savings withdrawals, verifying withdrawals for proper titling and endorsements, obtaining, and documenting current identification, and verifying balances.
• Processing loan, credit card, and real estate tax payments.
• Completing transfers between accounts.
• Issuing cashier checks, money orders, gift cards, and license stickers.
• Process and log mail, night drop, and courier bags.
• Watch for and identify counterfeit currency and fraudulent checks.
• Complete password resets, debit card increases, and travel notices.
• Scan transactions and proof work for Retail and Loan departments.
• Read, understand, and follow Bank Secrecy Act (BSA) policy to include currency transaction reporting, monetary log reporting, and customer information program.
• Listen for opportunities to add additional products or services during transaction processing and refer to the corresponding department.
• Complete required training assigned by Compliance, Human Resources, or BSA departments.