Innovation Manager

Under the general supervision of the Assistant City Manager/Chief Financial Officer, performs senior‑level professional analytical and facilitation work supporting enterprise‑wide organizational performance management, strategic planning, continuous improvement, and data‑informed decision‑making across City operations. The Performance and Innovation Manager serves as the ACM/CFO's primary resource for organizational performance analysis, strategic plan monitoring, and improvement initiative coordination, providing the analytical depth and facilitation capacity needed to advance executive‑directed performance and innovation priorities.

Work involves supporting the development, monitoring, and reporting of the City's strategic plan and organizational performance framework; conducting organizational, operational, and financial analyses in support of ACM‑directed priorities; facilitating continuous improvement and process improvement efforts at the direction of executive leadership; and developing and maintaining performance dashboards and data visualization tools. The incumbent exercises professional judgment within established organizational priorities and works collaboratively with department directors and managers to support City‑wide improvement initiatives.

The position carries no formal supervisory authority. Work is performed under the general supervision of the ACM/CFO, with assignments guided by executive priorities and organizational direction. Work is reviewed and evaluated by the ACM/CFO through conferences, reports, and results achieved.

Supports the development, monitoring, and reporting of the City's strategic plan, including coordination of departmental performance data, progress tracking, and preparation of status reports and presentations for ACM/CFO review and use.

Develops and maintains organizational performance dashboards, data visualizations, and management reporting tools aligned with City Council priorities and the ACM‑directed performance framework; ensures reports are accurate, timely, and accessible to intended audiences.

Assists in coordinating departmental alignment of operational objectives with City Council priorities and organizational strategic goals at the direction of the ACM/CFO.

Facilitates continuous improvement initiatives, operational reviews, and process improvement projects at the direction of executive leadership; coordinates participation from relevant departments and tracks progress against established timelines.

Conducts organizational, operational, financial, and service delivery analyses at the direction of the ACM/CFO; prepares written findings and options‑based recommendations for executive review and decision‑making.

Researches and evaluates innovative organizational practices, technologies, and service delivery approaches applicable to local government operations; prepares summaries and options analyses for leadership consideration.

Assists departments with implementation planning, performance monitoring, and operational assessments related to ACM‑directed improvement initiatives.

Reviews operational and administrative audit findings; assists departments in developing corrective action plan documentation at the direction of the ACM/CFO and tracks implementation status.

Develops workload analyses, staffing models, cost‑benefit analyses, and operational forecasts to support executive decision‑making by the ACM/CFO and City Manager.

Supports assessment of organizational data needs and development of data governance standards and performance reporting methodologies in coordination with the Information Technology Department and Finance.

Generates performance data reports and develops analytics and workforce metrics reporting using Power BI or comparable tools in support of ACM/CFO reporting needs.

Stays current on emerging local government management practices and trends in public sector performance management and innovation; prepares summaries and options for ACM/CFO consideration.

Participates in City…