Branch Manager Job Virginia area,Minnesota USA,Finance & Banking

Description

EXEMPT

PRIMARY PURPOSE

Manage, direct, and accept overall accountability for the retail performance of the branch including expanding existing customer base and the sales and service cultures. Responsible for onsite operational compliance and internal controls and assure compliance with all laws, regulations and corporate policies by performing the following essential duties.

Level I Managers may be differentiated by targeted loan/deposit size (typically less than $50MM), marketplace growth potential, level of experience, in addition to other criteria determined by Chief Banking Officer.

The following essential duties do not cover an all-inclusive list of work requirements. Individuals will perform other job-related duties as assigned, including work in other areas to cover absences or otherwise balance the workload.

ESSENTIAL FUNCTIONS

Demonstrate enhanced product and sales knowledge of all New Peoples Bank products, services, procedures, policies and appropriate regulatory issues relating to daily job functions including but not limited to:
Bank Secrecy Act, Privacy, Fair Lending, Regulation E, deposit, transactions, personal loan accounts, mortgage and equity loan originations, cash management, and electronic services.

Direct a relationally oriented market driven customer centric sales culture focused on asset quality and service excellence.

Manage and direct implementation of financial center plans to achieve specified loan generation, deposit growth, product sales, cross‑selling, relationship development and retention goals.

Manage sales processes including customer profiling, target setting, call preparation, coaching and managing results.

Communicate weekly goals, evaluate progress, establish weekly calling plans, and coach for targeted relationship development results to sales.

Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws.

Responsibilities include:

training employees, planning, assigning and directing work, appraising performance, rewarding and disciplining employees, addressing complaints and resolving problems.

Manage subordinate supervisors and/or non‑supervisory employees in the bank. Responsible for the overall direction, coordination, and evaluation of these units.

Conduct regular sales meetings, one-on-one meetings with direct reports and coordinate competitions and campaigns to meet sales goals and objectives.

Serve as working manager fulfilling role of RB Supervisor and RB as required.

Review and negotiate CD and loan rates, NSF, and late fee waivers. Notify appropriate staff of changes.

Responsible for accepting and processing consumer and commercial loan applications within lending limit and New Peoples Bank Loan Policy and Procedures.

Oversee collection efforts of self and all branch personnel and loan officers, working closely with the Collections Department to ensure payment on all delinquent accounts.

Maintain existing loan portfolio to include but not limited to managing loan exceptions, past due loan balances, updating loan/borrower information, reviewing upcoming maturing notes and gathering information for upcoming renewals.

Work with other managers in a team setting to create and develop branch sales, service, and operational standards and policies to maintain consistency between branches for employee and customer experience.

Ensure the branch and grounds are maintained such that safe conditions are provided, and appearance reflects professionalism.

Ensure that all branch marketing materials such as posters, brochures and rates are current, properly displayed, and that supplies are maintained.

Build internal and external relationships through exceptional problem resolution, ownership and follow-through.

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