Disability Retirement Analyst II

This position is responsible for performing complex benefit calculations, account adjustments, periodic reassessments and related benefit coordination within delegated authority. The role requires advanced knowledge of VRS policies, procedures, applicable statutes and related benefit programs, including Social Security Disability, Workers’ Compensation and the Virginia Line of Duty Act. In this role, the Disability Retirement Analyst II manages an assigned caseload, serves as an advanced technical resource for complex benefit and processing matters and provides guidance to Disability Retirement Analyst I team members and other staff.

The position works closely with the Lead Disability Retirement Analyst, VRS business units, employers, members, attorneys, third-party vendors and state business partners to resolve complex cases, data issues and system discrepancies. This position also supports root-cause analysis, participates in system testing, recommends process improvements and provides intermittent processing and technical support to the Virginia Line of Duty Act Program.

• Independently processes and resolves complex non-work-related and work-related disability retirement cases, including benefit calculations, benefit adjustments, periodic reassessments and related account transactions, in accordance with the Code of Virginia, VRS policies, procedures and established guidelines.
• Performs complex disability retirement benefit calculations involving multiple sources of benefit information and verifies calculations and supporting documentation for accuracy before processing.
• Reviews disability and LODA applications and supporting documentation for completeness and identifies issues involving eligibility, benefit calculations, conflicting information or unusual circumstances that require advanced analysis or additional review.
• Processes assigned disability and LODA cases and coordinates the submission of required documentation to the VRS Medical Board for review and recommendation.
• Communicates decisions and processing requirements to applicants and other authorized parties in accordance with established procedures.
• Reviews existing disability retiree accounts for periodic reassessments, benefit adjustments and other events requiring additional documentation or resubmission to the VRS Medical Board.
• Serves as a reviewer and approver of disability retirement cases, benefit calculations and adjustment transactions for other team members in accordance with established procedures and delegated authority.
• Provides advanced benefit expertise and technical assistance to members, retirees, employers, the Customer Contact Center, internal staff, third-party vendors and other authorized parties regarding complex disability retirement matters.
• Analyzes complex Social Security Disability benefit awards, denials and related information and works with the Social Security Administration, members, attorneys and third-party vendors to obtain and interpret information needed to accurately administer disability retirement benefits.
• Works with Virginia Workers' Compensation Commission representatives and other state business partners to obtain, validate and interpret workers' compensation benefit information required for work-related disability retirement benefit calculations.
• Maintains working knowledge of LODA benefit requirements and provides intermittent case processing and technical assistance to the Virginia Line of Duty Act Program, as assigned.
• Reviews and compares disability retiree job duties for retirees seeking re-employment and analyzes the information in accordance with applicable disability retirement requirements.
• Investigates system processing issues, data discrepancies and benefit account errors; conducts root-cause analysis and develops or recommends potential solutions for consideration by the Lead Disability Retirement Analyst and Supervisor.
• Participates in system testing and validation activities, documents test results, identifies defects or processing issues and provides recommendations regarding system changes.
• Provides technical guidance and assistance to Disability Retirement Analyst I and other team members on…