Program Support Technician

Program Support Technician (DSP
00909)

State Role

Title:

Admin and Office Spec III

Hiring Range: Negotiable and Commensurate with Experience

Pay Band: 3

Agency: Department of State Police

Location: Russell, Virginia

The Virginia State Police (VSP) is seeking to hire a Program Support Technician in our Criminal Justice Information Services (CJIS) Division at State Police Headquarters in North Chesterfield, Virginia. The job duties for this position include but are not limited to:

• Processing Virginia and/or Federal Bureau of Investigation (FBI) responses received electronically through the Consolidated Applicant Tracking System (CATS).
• Conducting inquiries on names and other descriptive data, using the Criminal History Background Request forms.
• Opening/reviewing incoming mail for completeness, and accuracy pursuant to established procedures.

Knowledge

• General office practices and procedures.

Skills

• Using a personal computer and Microsoft Office applications.
• Keyboarding.

Abilities

• To exercise independent judgement and apply prescribed policies and procedures.
• To follow written and verbal instructions.
• To pay close attention to details.
• To research and analyze information and make logical decisions based on policies, procedures, and laws associated with criminal history checks.
• To work independently and as part of a team.
• To communicate effectively orally and in writing in English.
• Must be eligible to become Virginia Criminal Information Network (VCIN) certified, which requires either United States citizenship or lawful permanent resident of the United States and eligible for naturalization.
• Graduation from high school or equivalent.

• Some experience working in a criminal justice environment dealing with confidential information preferred.

It is the policy of the Department of State Police that all aspects of human resource management be conducted without regard to race, sex, color, national origin, religion, sexual orientation, gender identity or expression, age, veteran status, political affiliation, disability, genetic information, and pregnancy, childbirth, or related medical conditions. This policy shall be adhered to in all aspects of Departmental employment practices and does not permit the lowering of bona fide job requirements or performance criteria to give preference to any applicant based on the above prohibitions.

Reasonable accommodations are available upon request. In support of the Commonwealth’s commitment to inclusion, the Department encourages individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. Applicants with a Certificate of Disability from DARS or DBVI dated between April 1, 2022 and February 29, 2024 may still use that COD as applicable documentation for the Alternative Hiring Process. AHP Letters can be requested from DARS or DBVI.