Communications Officer

Position: 911 COMMUNICATIONS OFFICER
This is a full-time position, and receives all benefits afforded to regular employees.

Summary:

This classification aims to receive/process requests for emergency/non-emergency assistance and to dispatch emergency medical, law enforcement, fire, or other agency resources.

Essential Job Functions:

The following duties are typical for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.

Operates and/or monitors communications equipment, multi-telephone lines, and computers associated with police, fire, E-911, and emergency medical communications.

Receives, screens, processes, and monitors emergency 911 calls and non-emergency calls from the public and other police/public safety agencies by radio and telephone.

Dispatches appropriate agency personnel to incident locations; determines nature of the emergency, location of the incident, number of units needed, and nearest available units; dispatches law enforcement units, ambulances, firefighters, wreckers, utility crews, animal control, coroner, or other agencies as appropriate.

Maintains communications with all parties involved in emergency situations; monitors status/location of officers and emergency units. Operates national and state criminal information computer systems (NCIC/GCIC) to retrieve/update criminal information and motor vehicle/license records.

Operates a computer to enter, retrieve, review or modify data.

Communicates effectively and coherently over radio channels while initiating and responding to radio communications.

Review the Full

Job Description Here:
Communications Officer MINIMUM EDUCATION, TRAINING, AND

EXPERIENCE:

High school diploma or GED; supplemented by vocational/technical training in public safety dispatching and radio communications; supplemented by 5 months of previous experience and/or training involving public safety dispatching, radio communications, and personal computer operations; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Must possess and maintain valid Emergency Medical Services Dispatcher and CPR/First Aid certifications.

Must possess and maintain valid N.C.I.C. and G.C.I.C. Terminal Operator certification.

BENEFITS:

Bi-weekly payroll
12 hours of PTO per month
12 paid Holidays Employee Assistance Program No-Cost Employee Health Clinic Health Care Plan, Life Insurance, and Long-term Disability Deferred Compensation, Voluntary Benefits Retirement - Defined Contribution Plan
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