Patient Account Representative
Listed on 2026-07-05
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Healthcare
Healthcare Administration, Medical Receptionist, Medical Billing and Coding, Medical Office
Description
Opportunity:
Are you passionate about the patient experience? Do you have medical billing and customer service skills you are looking to put to use? Augusta Aiken ENT & Allergy is looking for a Patient Accounts Representative to work on patient accounts and assist patients with questions regarding their statements and balances.
Who We Are:
For the past 40 years, Augusta ENT PC has been providing a full spectrum of specialty care for people of all ages across the CSRA and Statesboro. With 5 offices, 16 physicians, and a variety of services Augusta ENT PC strives to help everyone feel their very best.
Duties (summary):
What does a day look like for a Patient Accounts Representative?
- Talk with patients in the office or on the phone regarding their outstanding balance.
- Assist the Front Desk Receptionists with insurance questions.
- Calculate surgery deposits and discuss with patients prior to the surgery.
Our Ideal Candidate: A detail-oriented and organized professional who excels in data entry, has a keen ability to focus on fine details, and communicates effectively with healthcare professionals and patients. Communicates comfortably and effectively with patients and other employees.
Minimum of 2 years of medical office experience; prior experience with patient accounts preferred. Knowledge of medical insurance and ability to read and interpret EOBs.
BenefitsWe offer comprehensive insurance options for employees and their families, 401(k)- 3% safe harbor contribution with potential for profit sharing, generous paid time off, and paid holidays.
ScheduleMonday-Friday no weekends or major holidays.
QualificationsSkills and
Qualifications:
- Ability to multitask effectively and efficiently
- Computer skills – strong data entry
- High integrity, team player with patient service focus and flexibility
- Proactive and independent worker requiring minimal supervision
- Excellent communication skills for interacting with healthcare professionals and patients
- A keen ability to focus on and manage fine details accurately
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