Access; SDA Supervisor

Same Day Access (SDA) Supervisor (ID072)

The SDA Supervisor serves to provide oversight to clinical and operations of Same Day Access service line, works closely with a wide variety of staff across service lines, using a team approach to enhance psychiatric stability, quality of life, access to available resources, appropriate use of medical services and inpatient care. Responsibilities include intakes, oversight of new client intakes, court ordered intakes, detox intakes.

Responsibilities include:

assessment, resource referral, crisis intervention and advocacy, professional and timely documentation of services, linkage to follow up provider appointments within 3-5 day timeline as target. This supervisor provides training and supervision to SDA team members to include Engagement Specialist, Administrative support, Intake Specialists and other license eligible staff who may provide back‑up coverage as needed. This position will collect data, develop Policy and procedure, workflows in credible in order to facilitate SDA.

This job description is based upon an evaluation of agency requirements at the time this description was written. This job description will change as the position is developed further, or in response to organizational or technological changes.

• Assists the Director of Program Services in program development, recommendations and evaluation of Agency intake processes, including SDA, to comply with all applicable standards and regulations;
  Assists the Director of Program Services with the expansion of this program into other jurisdictions; maintains necessary licensure certifications/approvals for program operation.
• Provides direct administrative and clinical supervision to up to 6 SDA team members which includes: providing training and in‑service activities designed to maintain and enhance skill development; monitoring staff’s documentation of services provided; ensuring provision of effective and clinically sound services; maintaining a team of employees through effective supervision, performance evaluation and ongoing recruitment in coordination with the Director of Program Services.
• Completes diagnostic intake, Comprehensive Needs Assessments (CNAs), GAP assessments, develops service plans and provides effective treatment services to adults with mental health and co‑occurring disorders regarding referrals hospitals, community or other settings based upon need.
• Provides crisis intervention and ongoing direct treatment/individual therapy services based on client needs.
• Develops and maintains effective relationships with all referral and collaborating agencies in the region.
• Evaluates referrals for program eligibility and conducts service authorizations and re‑authorizations for case management services. Consults with NWCS staff (i.e.: case managers) and other agency staff regarding youth who are appropriate to be referred and served within this program, complying with laws and standards, and makes appropriate staff aware of referral criteria as well as ongoing consultation regarding treatment.
• Participate in orientation and training of new staff and annual evaluations, including field visits and clinical chart reviews.
• Represents the agency in a professional and positive manner at relevant community meetings as designated and according to agency needs.
• Participates in staff meetings, and other relevant clinical or administrative staffing in order to enhance agency planning and coordination activities.
• Receives regular supervision with immediate supervisor as a means of enhancing professional growth, reviewing the provision of clinical services, and addressing administrative issues as required.
• May maintain a small therapy caseload and complete all…