Ambulatory Patient Care Tech - Friendship Heights

Address

5028 Wisconsin Avenue NW Lower Level and Suites 250 & 310 Washington, DC 20016

Kids Are Our Everything. Department 10072 Friendship Heights Pay Range $21.37 - $42.22

The Ambulatory Patient Care T ech will work in collaboration with the multidisciplinary health care delivery team under the direction of the Registered Nurse, to perform basic nursing care activities, assist to maintain a safe, clean, stocked patient care setting, assist staff members and help direct patient flow

• High School Diploma or GED (Required)

• 1 year experience in an acute health care setting - preferably pediatrics (Preferred)

• Certified Nursing Assistant (CNA) or Emergency Medical Technician (EMT) or Certified Patient Care Technician (CPCT) (Required)
• Basic Life Support for Healthcare Provider (BLS) (Required)

• Collect data and accurately document information for meaningful use including the chief complaint, current medications, allergies tobacco/smoking history and smoke exposure for all patients as reported by family; accurately obtain vital signs (TPR, BP), height, weight and head circumference; orient the family at the time of the visit to the clinic environment, paperwork, etc.
• Recognize abnormalities and report such to the Registered Nurse or Provider; assist in screening patients for pain using appropriate pain scale; recognize indicators of abuse and neglect and elevate positive findings to the Registered Nurse or Provider; recognize and remain with any child in distress, immediately institute Basic Life Support procedures when necessary; elevate any of the above to Registered Nurse or Provider for positive screen.
• Provide basic nursing care (e.g., provide nourishment, assist patient with ambulating, escort patient at time of discharge, etc.).
• Check and ensure all relevant equipment such as, but not limited to, scales, stadiometers, vital signs machines, otoscopes and ophthalmoscopes, oxygen and suction are in working order; performs corrective actions as needed and/or informs the Registered Nurse or appropriate person of repair needs.
• Collect specimens for testing according to policy and procedure and/or perform specific testing per individual clinic assignment including but not limited to POCT , lab draws as applicable to setting.
• Inform patient/guardian of collection process according to procedure; inform family of other clinical resources; offer brochures for specific health care needs of the family.
• Meet Joint Commission/DOH documentation requirements for clinic area.
• Complete clean sweep tool weekly.

• Help maintain a neat orderly environment.
• Assist with the preparation of the exam room to receive patients.
• Prioritize tasks and special requests; complete all tasks or report the inability to complete the task
• Obtain equipment and supplies and maintain PAR levels.
• Monitor waiting room and ensure families are kept informed of delays; provide directions to lab, radiology, cafeteria, etc.
• Identify children/families with special needs (i.e., child on stretcher , oxygen use, patient requiring isolation).

• Contribute to a positive work environment.
• Confer with appropriate personnel concerning unanticipated or unfamiliar problems.
• Greet patient/family and recognize different levels of education and adjust to meet the families’ needs; address families’ anxiety level; adapt to different personalities and emotions; monitor and report concerns or complaints to the Clinic Manager.
• and maintain a courteous, calm, comforting, and professional demeanor with patient/guardian and with multidisciplinary team members and clinic…